Customer Ratings & Reviews

I had a great experience with the Geek Squad installation service. The team showed up on time, mounted my 97-inch TV exactly how I wanted it, and did a really clean job hiding the wires. They took their time, made sure everything was level, and didn’t rush through the installation. The TV looks amazing on the wall, and the setup turned out even better than I expected. Overall, I’m really happy with the service and would definitely recommend it.

Used by the Best Buy installers to mount my new LG 65" TV. This was used to conceal my power strip and Directv box behind the tv and out of sight by the installers, which did a great job.

The geek squad service was perfect. Very professional and friendly installation staff. Clean and fast installation. Highly recommend

The agents very fantastic. So informative and nice and worked on my set up with cleanliness and master knowledge. Thank you

Geek Squad couldnt mount the TV over the fireplace so it was even. The hookups were akready done by the builder. They just had to put the mount even.

The two technicians were great and did a great job mounting the TV. My review is because I believe the product itself is false advertising. The name is that it hides the wires but that's not the case. In order to hide the wires, there has to be work done prior to the mounting, that is, a hole needs to be cut in the wall and the wiring made ready for the location of the control box. Unless you know that, when the techs come out, they are unable to do anything except mount the TV. So I basically paid $300 to have the guys drill some screw holes into the wall and mount the TV. Again, they did a great job, but when they left I had a bunch of wires and the TV control box sitting on the floor. That's not what was advertised and I feel cheated. The techs even further said I would need a general contractor to do the prep work and they did no electrical work at all. As we had no TV and it would take a lot of planning to get this done correctly, we had them simply mount the TV. No wires were hidden and it's frankly unsightly.

Everything came out great only issue i had was the drill saw bit provided was not good to use and the sticks provided didnt seem to work properly but in all everything else worked and fit great.

Yes they did a good job and I was surprised how fast and precise they were !!

We bought this TV for our daughter’s room and we added a frame to it to make it look like a picture on the wall. She downloaded pictures to display.

Jennifer, Daniel and the team did an excellent job mounting two tvs. They were very thorough and explained everything in detail. Highly recommend.

The person who mounted my Tv was very good and knowledgeable. Very good job!

Good seamless tv mount is a good choice for any room of your choice

They know how to make the NEW Sonos and Samsung OLED work together ... WOW ...

They did a good job and glad we had the work completed.

The fact that Best Buy is using 3rd party entities for installations is leaving clients with a bad experience. After 5 times of scheduling a 77” tv installation and 4 no shows, it finally happened yesterday. The service also included hiding cables inside the wall for a prior purchased tv, however, this service was not done because they claimed that was a separate installation and wanted me to pay them on the spot to do it, even though this was stated in the order. I refused to pay them and now I still have a tv sitting on the floor not installed.

Ruperto and Gary were absolutely great. Fast, efficient, knowledgable, and professional. They really made me glad I asked for the installation service. 110% satisfied customer. Highly recommend.

The Geek Squad was very professional, very courteous, and very expeditious with the installation. They were in and out in less than an hour.

Service technician from Geek Squad was very professional, and courteous would highly recommend them

We’re not able to run wires and conceal them as I was originally told. So the work was not done.

I was told by geek squad Best Buy store that I could move wall mounted TV lower by 2 inches without new holes in the wall. Installer came and said I have 2 options new holes which I opposed or a bracket that I wouldn’t notice. The tv was crooked and offf the all by an addition of 5 inches. I had them come back and put everything to where it was originally before their original visit. I was charged $270 and $50 for a bracket . So all together $320 and back to where I started.. Ridiculous especially in this economy will never buy anything anymore. Should have never spent 18k last year on appliances and tv