Customer Ratings & Reviews

Geek squad did a fantastic job as usual! Brinne and Ethan were very pleasant to have and did a great job with the tv install. It was basically taking down the old 75 (which Geek Squad did as well 6 years ago) and putting up a new 75. I thought it would have been an easy swap but unfortunately they did have to raise the mount on the wall a few inches due to the mounting holes on the new tv and to accommodate the JBL soundbar so they did have to take the time to do that but they were still done in reasonable time and it looks fantastic, sitting perfect, right above the soundbar!

The Best Buy staff did a very quick and efficient setup of our new Sony 56" Bravia. They hauled away our existing TV and were very thorough in their cleanup.

Great service, team was very professional & helpful. Top tier.

I am single so it’s necessary to have someone take away the TV . I was happy for the set up of my new TV and they took the old one away. It is a nice service

The gentleman that came to set up my TV arrived on time, easily took down my old TV and installed the new one on the wall. He was very experienced, professional and careful. He managed the initial set up. He made sure I was happy with the placement on the wall, answered all my questions and hauled away my old TV leaving me ready to go with my new TV.

Took my old Tv away with out any hassle. No problems encountered

Two guys showed up to haul away our huge 65 inch theater screen big box TV and the matching stand with built-in speakers. I thought it would take a good amount of time to get it out of the house and out the door, but not at all! They brought in the new updated 65 inch Roku and removed that monster sized TV and stand in less than 10 minutes.

The gentlemen were extremely helpful and professional. They left my flat screen fully functional with the use of a single remote. Also had all of my streaming apps and cable fully functional

UNTIL KNOW THIS IS THE BEST SERVICE ALL THE TIME FRST QUALITY SERVICE ,VERY KNOLESH TECNITIANS AND READY TO TAKE CARE OF ANY PROBLEM YOU HAVE IN YOUR PRODUCTS .

The installation and haul away option was amazing. The techs where extremely professional and took their time, to make sure everything was right.

Picked up our old Panasonic Plasma TV (around 75 lbs), made sure not to bump into or damage anything else, not much else to say about it

The workers were really awesome really knowledgeable and we're really careful with installing the TV. They did a fantastic job!

Pretty cut and dry. They delivered my old tv. Were very efficient and courteous, picked up my old tv and took it with them. Great service.

The 98” is great but the fellows that came to install it did not center the bracket well and forgot the manual.

We were replacing a TV damaged in a multi-purpose room in our facility. We had an exiting mount on the wall. They sent a 2-man crew since it was 86" tv. They just transplanted the hanger arms, re-mounted the TV and hauled away the old 86". I wired it back up myself since it would have cost more for them to do. All said, they helped with the hardest parts for our staff which was the delivery, heavy lifting and haul away. I can't speak for their installation or wiring expertise since we did not need them for that.

The Geek Squad was on time and professional. Did a great job setting up and explaining how to use the t.v.

I very much appreciated the haul-away and recycling service for an old TV that had been damaged beyond repair. As it was a large and heavy TV it would have been difficult for me to handle that chore once the new replacement TV had been delivered and installed.

This setup and haul away went very well. The service guys set it up and then showed me how to use it, Great job!

Super easy and helpful experience. Brought the new tv in and took the old tv out. The entire encounter was about 1 minute long. Best way to go about getting rid of a very old or bust tv. Saves you a long trip to a tv recycling center. The men were also super friendly and personable. The one man asked why I’m getting rid of such a new and great tv and told him my daughter threw a toy at it and broke it. He was laughing so hard it was great. He wasn’t laughing at me but laughing because he was sharing his own experience and told me he had kids and he totally relates. It’s a very pleasant encounter on top of great and professional service as well.

The BB technician who delivered my new TV was outstanding. He helped me to set it up and was both knowledgeable and courteous. The recycle service is great too.