Customer Ratings & Reviews

This remote is so easy to use, especially considering it replaced the four (four!) remotes we were previously using to control our devices. Be forewarned, though: this remote is expensive and it gets even more so when you consider that you will likely not be able to program it yourself. The Best Buy rep who set it up for us did a great job, but his services did not come cheap.

This universal remote replacement for the Logitech that finally died.

This remote control definitely makes my life easier. I purchased it because my wife was constantly complaining about having to use so many remotes to control our system. This makes it so much easier and she can use it without constant reeducation. It is not perfect: it does not control everything but it does handle the most important everyday things we ask the system to do. And it has to be programed by experts in the main office of Best Buy so it is not as convenient as it might be. One thing I like is that it is an RF remote so it is not necessary to point it exactly at the infrared signal area.

This remote was pricier than the off-the-rack remotes but it has by far excelled our previous remotes. It is very easy to use. When we had our previous remote, we thought our DVR was malfunctioning but actually, since we are using this product, everything is working perfectly. We highly recommend this remote.

It is a little heavy. But works well. All in one, except for voice command.

The remote works pretty good and is easy to use. My only negative is this is a proprietary product and you must call Best Buy to add or delete a device. You cannot do this yourself so it's $200 each time.

Very convenient and simple to use. We like that we can eliminate multiple remote devices.

This remote is superb. It is lightning fast and all functions for every device are displayed on the screen. Love the colorful screen icons for all the devices as well.

Works quite well 90% of the time. Sometimes I have to use the original remotes for the Apple TV and Direct TV, but for the most part it is very good.

Bert expensive remote that is very complicated and expensive to program. If you need something like this remote there are very few products out there that work.

Once you figure out not to touch the red button after it is programed it is easy to use.

Excellent remote control! It controls six different components. I love it!

Excellent product but a little pricey. Had to have geek squad install only way to go less stress.

Excellent service from Adrian Simion. Remote is working well.

We scheduled the service in Store. First time the service call was rescheduled because the technician did not get the programming on his instrument. Second time it was rescheduled because someone got in an accident the day before. I still have no clue what could have we done differently to get the service on data that was originally promised to us. My and My spouses' time does not seem to have any value. Pathetic!

Excellent remote and easy to use. It has many positive features and was easily adaptable to all my existing TV accessories.

Great addition to our home entertainment room, it combines all of our system into one remote!

Have been using stick for a couple of weeks and find it to be more of a nusense than a help. Has its limitations. Not what was described to me when I purchased

I like this remote. Very solid and efficient. I would recommend it to others.

We thought this would replace our other remotes. When the Best Buy tech came out He recommended we keep the individual remotes and not use the universal control.