Customer Ratings & Reviews
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Customer reviews
1 review
100%
would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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- Rated 3 out of 5 stars
Nice couch
AleL Posted
The quality of the couch is good. The customer service however is not great. One of the armrests had the cupholder covered with fabric. I reached out to the seller which offered $10 for the issue. After I denied and asked that this issue is fixed or higher compensation be provided they did not answer for almost a week. I had to call Best Buy customer support twice to finally have them escalate the issue. The seller responded and they did send me a replacement.
I would recommend this to a friend
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