Customer Ratings & Reviews
See more imagesCustomer reviews
would recommend to a friend
- Rated 2 out of 5 stars
poor range
Rpdbybb Posted
flys pretty good but the battery life is not very good and the range is even worse, flew it to 100 feet and lost signal to my phone, had to trade it in.
No, I would not recommend this to a friendBrand response from Vivitar Customer Service
Posted
Hi there, thank you for reaching out. We apologize for the problems you are experiencing with the drone and you had to return it. Please reach out to us at 18005929541 or [email protected], quoting ticket number 41596, if you have any more suggestions/feedback for us. Thank you. <img src="https://s3.amazonaws.com/stratos-logos/logos/vivitar.jpeg" alt="vivitar" title="vivitar" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 2 out of 5 stars
Came open and dirty
d0x360 Posted
I don't know if this is a good drone or not because I need to return mine. It was clearly opened when I got it but I didn't mind. What I did mind was all the scratches on the body and sticky residue that looked like a kid eating candy licking his fingers then touching the drone and remote. Shame really because I actually lost my dji spark to some heavy wind and a low battery. It got taken off course on its way back to me and crashed somewhere never to be found...
No, I would not recommend this to a friendBrand response from Vivitar Customer Service
Posted
Hi,
Thanks for reaching out.
We're sorry for the trouble you've encountered with our product. This isn't the experience we aim to provide.
Please reach out to us at 18005929541 or [email protected] quoting ticket number 20296, we will try and help you fix the issue. Thank you. <img src="https://s3.amazonaws.com/stratos-logos/logos/vivitar.jpeg" alt="vivitar" title="vivitar" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 4 out of 5 stars
Drone
Dennis Posted
Only thing is i cant get my phone to connect other than that it fly great handles great. Good drone to start with.
I would recommend this to a friendBrand response from Vivitar Customer Service
Posted
Hi Dennis, thank you for the great review. Please reach out to us at 18005929541 or [email protected] quoting ticket number 41069, if you have any more suggestions/feedback for us as to make it five stars. Thank you. <img src="https://s3.amazonaws.com/stratos-logos/logos/vivitar.jpeg" alt="vivitar" title="vivitar" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Awesome Craft
ParisS Posted
this item was better than expected, more durable than advertised and awesome to fly.
I would recommend this to a friendBrand response from Vivitar Customer Service
Posted
Hi ParisS, thank you for the great review. Please reach out to us at 18005929541 or [email protected], quoting ticket number 43145, if you have any more suggestions/feedback for us. Thank you. <img src="https://s3.amazonaws.com/stratos-logos/logos/vivitar.jpeg" alt="vivitar" title="vivitar" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 4 out of 5 stars
Any options for extra battery?
Thanks Posted
Extra batteries???¿¿?...??????????????????????????
I would recommend this to a friendBrand response from Vivitar Customer Service
Posted
Hi there, thank you for reaching out with a good review. Please check for parts for this drone on https://www.vivitar.com/collections/digital-imaging/products/replacement-parts-for-the-drc-lsx10-phoenix-drone. Please reach out to us at 18005929541 or [email protected], quoting ticket number 41031, if you have any more questions for us. Thank you. <img src="https://s3.amazonaws.com/stratos-logos/logos/vivitar.jpeg" alt="vivitar" title="vivitar" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 4 out of 5 stars
I have had no problems.
happy Posted
I have had others , so far no problems with my drone glad i bought it.
I would recommend this to a friendBrand response from Vivitar Customer Service
Posted
Hi happy, thank you for the great review. Please reach out to us at 18005929541 or [email protected] quoting ticket number 41787, if you have any more suggestions/feedback for us. Thank you. <img src="https://s3.amazonaws.com/stratos-logos/logos/vivitar.jpeg" alt="vivitar" title="vivitar" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />