
Improve the quality of your drinking water with this Waterdrop ultrafiltration under sink water filtration system. The 0.01-micron membrane helps eliminate chlorine and fluoride, while the smart indicating system keeps you notified on working mode and filter replacement needs. This Waterdrop ultrafiltration under sink water filtration system has an integrated waterway that prevents leaks.
Q: Dose this filter out microplastics ?
A: Test samples of the water would have to be sent to a Certified Lab. I love everything about this water filler system. It was easy to install, the price was not bad compared to other filters, the filters last a long time depending on use, it filters bacteria, viruses, and other contaminants, and most of all it taste great. No more bottled water for us. Hope this helps.
Q: Do i HAVE to use the faucet that comes with this system?
A: Hi, Thanks for your interest in our TSU product. Regarding using your own dedicated faucet You could use your own dedicated faucet with our product, but not normal faucet for tap water. There are a few things you may need to know before purchasing one: a. Your dedicated faucet should be able to connect with the outlet PE tubing of the unit, diameter 1/4". b. It should have a "Quick-Connect Fitting", as shown below: https://streamable.com/06u4rj OR, it should come with a set of accessory parts, which allows connection with the bare end of a 1/4" PE tubing. Example: https://youtu.be/m7NEkftR-sA?t=93 c. If the faucet does not meet any of those requirements, you may need to acquire corresponding adapter(s) to finish the connection (we don't carry those adapters). In order to achieve the best installation outcome, we do NOT recommend using faucets other than the original one. If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you. If you have any other inquiries, please feel free to contact us. 1-888-352-3558 Kind Regards Mia Lauren Customer Service Rep
Q: What is the name of the filter replacement I need to use
A: Dear customer, thank you for purchasing Waterdrop's products.The corresponding filter cartridges are TSPP, TSCT, and TSUF respectively. You can search for their Product SKUs: CZY2FT6WL6, CZY2FT6WY9, CZY2FT6WLZ, and make a purchase. Thank you for your support of Waterdrop!
Q: Does the system filter out calcium?
A: No It retains minerals that are beneficial for your health, such as potassium, calcium, sodium, and magnesium.
Q: What size is the hole for the faucet head
A: Hi customer, Thank you very much for your inquiry. You need to leave a hole with a diameter of 1 inch on the countertop to install the faucet. If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards, Customer Service Support Team