Customer Ratings & Reviews
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would recommend to a friend
- Rated 3 out of 5 stars
Dead on Arrival
GEORGEP Posted
DOA. The drive would not even power up. I have purchased many of these 6TB Red Plus drives and this is the first that would not even power up. Have had several power up with dreaded clicking noise. I'm not sure what is worse. The manufacture date of this drive was 10 March 2026. I'm sure ground FedEx from Georgia to San Francisco in a half empty box didn't help. Of course with the current drive shortage BestBuy couldn't replace but I got a prompt refund. Unfortunately replacing the drive will cost more than what this one cost. Darn data centers! 3 out of 5 stars for good product but bad luck...
I would recommend this to a friendThis review is from WD - Red Plus 6TB NAS Internal Hard Drive
Brand response from Western Digital Team
Posted
Hi, We are sorry to hear your drive arrived dead on arrival and understand how frustrating that experience must have been, especially after having positive experiences with our WD Red Plus drives in the past. We appreciate you sharing the details regarding the packaging and shipping condition. While we are glad Best Buy was able to provide a prompt refund, we understand the inconvenience caused by current replacement costs and availability. Your feedback has been noted and will be shared with the appropriate teams to help improve the customer experience.
- Rated 5 out of 5 stars
Good Deal and Quick Shipping
IanL Posted
I ordered a pair of these for a home NAS right before the prices started skyrocketing. They were delivered quickly in a well packaged box and are performing great so far.
I would recommend this to a friendThis review is from WD - Red Plus 6TB NAS Internal Hard Drive
- Rated 5 out of 5 stars
WD Red Plus
JamesV Posted
Works great! Came in the mail quickly and had no issues installing
I would recommend this to a friendThis review is from WD - Red Plus 6TB NAS Internal Hard Drive
- Rated 5 out of 5 stars
Reliable drive for a Synology NAS
Rushian Posted
Reliable drive used in my previous NAS, purchased again (larger capacity) for my new one!
I would recommend this to a friendThis review is from WD - Red Plus 6TB NAS Internal Hard Drive
- Rated 1 out of 5 stars
Dead on arrival
Pritam Posted
Best Buy is selling dead on arrival hard disk and it’s very hard to get replacement. They are dodgy when it’s comes for defective item to get equal replacement. When I asked them they refunded to card. I bought this for 170$ and current price bumped to 230$. They didn’t want to replace because they will be at loss. They told me order new one instead of getting replaced.
No, I would not recommend this to a friendThis review is from WD - Red Plus 6TB NAS Internal Hard Drive
Brand response from Western Digital Team
Posted
Hello Pritam, We are sorry to hear that your drive arrived defective and that the replacement process with the retailer did not meet your expectations. While replacement and refund policies are managed by the point of purchase, we understand how frustrating this situation can be. If you need assistance with the drive itself, please contact WD Support and we'll be happy to review available warranty options and help in any way we can. Thank you for sharing your feedback.
- Rated 5 out of 5 stars
Buy it already
Murdock Posted
Cheapest deal you'll find for this high of quality.
I would recommend this to a friendThis review is from WD - Red Plus 6TB NAS Internal Hard Drive
- Rated 5 out of 5 stars
Recommended for the price
Clark2k Posted
It's good and all, but it's never going to beat an SSD.
I would recommend this to a friendThis review is from WD - Red Plus 6TB NAS Internal Hard Drive
- Rated 1 out of 5 stars
Dead on Arrival when purchased.
Alex82 Posted
Dead on arrival when purchased. Didn't realize it was 15 day return window, and going through the warranty process. Already had to pay for shipping, Western Digital claimed I wasn't charged when I followed up, and been 3 weeks and still waiting on the replacement. Will definitely reconsider Western Digital going forward and a bit annoyed with Best Buy as well.
No, I would not recommend this to a friendThis review is from WD - Red Plus 6TB NAS Internal Hard Drive
Brand response from Western Digital Team
Posted
We’re sorry to hear about your experience and the inconvenience caused. While our warranty process aims to be as seamless as possible, we understand your frustration with the delays and shipping charges. Please reach out to our support team with your case details so we can look into this further and assist you in expediting the replacement. We appreciate your feedback and will work to improve your experience moving forward.