Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Black Stainless Steel

This refrigerator has pros and cons, but lately the cons outweigh the pros. Some of the pros are it does a great job cooling both the freezer side and the fridge side, the water filter is super easy to replace, and the control touch panel on the door is handy. The cons are the fridge does not seem as deep or spacious as it is supposed to be, the shelving placement, even with rearranging the shelves leaves a lot to be desired because the rails are too close together which makes it hard to see what's in the back of the fridge, it's noisy and makes unexplained rattling sounds inside, on occasion, and I'm thankful of purchasing the 3 year protection plan because we've had to use it 3 times in the past year and a half. First, the ice maker stopped dispensing ice and it turned out the wiring at the bottom front of the fridge was damaged/cut due to manufacturing defect/placement of the wiring. Then 6 months later, the ice making tray became unhinged and forced out of it's slot in the door.(see pictures) We don't even know how this happened but the mechanism to release the ice must have become jammed and forced the tray to empty by actually bending it. We had that replaced with a new ice tray assembly and the same thing happened again less than 2 months later. Again, the Geek Squad replaced the tray assembly and we hope that's the last time. However, I can visually see icicles hanging at the back of the ice bucket so it appears that water is leaking or dripping somewhere it should not be. The dripping water is also causing the ice cubes in the bucket to freeze together in clusters. If you choose to take a chance with buying this product, I highly recommend purchasing the protection plan because I can almost guarantee you will use it if you purchase this refrigerator.

Had this for a few months and I like the amount of storage the fridge and freezer have. The on and off switch for the ice maker could be more accessible. The motor is kind of loud sometimes.

I originally wanted a french door refrigerator but they were too expensive and this Whirlpool was actually decently priced and had more space than some other similar models. I purchased this in January 2019 and so far it is doing great. The icemaker design does save room in the freezer and as far as the noise that it makes is not loud but what you would expect from the water line feeding into the icemaker and then later when the ice falls into the bin. Only con is there is no where to store butter. For the money it is awesome!

It’s only been a couple of days, but I love this refrigerator!! The ice is like pyramids and it has a fast ice option. There is a setting to fill up your water vs standing there waiting there. I used to have a fridge like this awhile back in a previous home so I was super excited to see it unboxed and realize it was like my old one I purchased so long ago, but upgraded! Kind of funny. Looking forward to being able to fit groceries into it. We bought a home with brand new appliances and it came with a “French door”. I like the side by side and that stupid freezer door was my enemy on so many levels it wasn’t funny. I couldn’t fit anything in there and I missed my in door water and ice maker. I love ice! Plus I don’t like stainless steel. Best Buy finally had this in stock and with delivery so I was able to snag it and get it delivered pretty quickly. We did purchase the warranty program and had them install it. We did have a glitch and had to cut the main water off, but they were okay with that and got us hooked up. We went back out to cut it back on without any issues. Whoever did the demo on this house set it up odd so it wasn’t anyone’s fault! They did a great job and just rolled with it. LOL I’m still just happy to have an in door ice maker and water dispenser. Oh and being able to fit groceries!!

The Whirlpool refrigerator replaced an older model that had the same external size. Looks like they really updated the features and increased the inside capacity. After I transferred the food from the old unit, there was still room to spare. I like how easy it is to open and close drawers, remove the ice maker and relocate the shelves, etc. All controls are electronic and easy to understand.