Customer Ratings & Reviews

Problem 1: I should have unpacked it right away to find out that it was scratched rather than wait until my contractor was going to install it (several weeks after my purchase). Like another review stated, mine was obviously scratched. There was a rough squarish shape that looked like it had a different finish (around the buttons) and two scratches that extended beyond two of the 'sides'. Yes, it seems like the scratches were made at the factory and are related to the "protective film" though I didn't get to see it before the plumber/installer had removed it. He then told me about it. (I'll add a photo if I can update this review) Problem #2 was that it was too late to do anything about it because it was past the return date when I called Best Buy. At least I like that it uses a regular light bulb and that it works. I hadn't had a working range hood in years, and now I have an almost all-new kitchen.

I love the look of this over the range hood. Only negatives are that fingerprints are very noticeable against the dark face. Also, a negative would be that the fan is very loud. Otherwise it does the job and it’s improve the look of our kitchen.

I love the sleek look. I found this one to go with my new appliances that are black stainless steel and it looks great. It is kind of loud on high setting. The only reason I did not give a 5 star is because I have yet to find the charcoal filters.

The fan/recirculation is off set to left of the unit yet is has 2 huge detachable vents with expensive charcoal filters the right side has no suction what so ever more of waste of space/design see pictures with fan on and paper towel to show suction on one side and non what so ever on other

Functions extremely well has two different fans settings, which is super nice and helps with steam. Personally, I just love the aesthetic. Makes me excited to update my cabinets this spring to match the sleekness

Love this range hood with 3 speed fan and led lights.

There is no suction on the right side of this range hood. The single fan/blower is only on the left side. They didn't even bother putting it in the middle so both sides get something. Not sure what the logic is in this design. If it weren't so hard to uninstall and I need a range hood ASAP, I would have returned it.

This exhaust fan is fairly quiet and works great. The design is sleek and the led lights are bright!

Hood vent arrived well packed. Once removed from the box it is covered in a protective film covering it to protect it. However, it looks like they used a razor knife to cut out the film around buttons for the fan and light and scratched the stainless steel. I would like to get it replaced but I'm worried that one will be scratched as well. Not sure why they use a sharp object ti cut out tjus section.

Works very well! My cabinets are not greasy anymore; I don’t have to clean them everyday.

my range hood is still standing the test of time.most likely due to keeping it clean and making sure everything is kept in order.

Bestbuy is very bad, I bought a new product but received a used product. I bought goods at bestbuy 1621 Monte Vista Ave, Vcaville CA 95688 And I have received goods 3 times, all received used goods, bestbuy all delivered to me the same old goods that I returned last time. I'm so tired of this problem and also lost confidence in buying from bestbuy. This was a very bad experience....

I bought this to replace a 30+ year old GE Spacemaker. Thankfully, the previous holes in the wall matched up to the rear fan exhaust. Unfortunately, that was the only thing that went smoothly with the installation. Skip down to the pros/cons section if you don't want to read my long tirade! First of all, I should be clear that I have never installed a range hood before. Honestly, the product packaging made it seem like the FIT system made installation a simple three step process (hang brackets, align hood onto brackets, secure brackets) . There were no installation instructions included with the unit. I quickly found if you were to follow just the steps listed on the box, your hood would be dangling at the front! I was able to find a manual on Whirlpool's web site (http://www.whirlpool.com/digitalassets/UXT5230BDS/Installation%20Instruction_EN.pdf) which went into more detail. I did run into some more problems with installation- namely I was having trouble removing the steel punchout for the wiring - it seemed to not be perforated like the other punchouts (like I said, I've never done this before). I contacted Whirlpool's support line and explained my problem. They told me to contact a professional and disconnected. Ugh. Anyway, I eventually was able to remove the punchout although in doing so I damaged the top of the hood (not a huge deal I guess, since it no one will see it anyway). I had to bring in another person to help me mount the hood to the wall. On my first attempt, I didn't hold the hood up enough when I was fiddling with a screw- the hood drooped in the front which bent the rear supporting FIT brackets. Now all that is over, the hood works great. The halogen lights are very bright and are great for illuminating my stovetop. The exhaust fan has three settings - at the lowest setting it is fairly quiet. At the highest setting, it is much louder- not overly loud, but loud enough that you would need to raise your voice a little to talk over it. But it moves a LOT of air! It really does the trick for flushing out cooking smells you don't want lingering (like sauteeing onions!). Pros: Bright lamps Strong fan Lightweight Very sleek in appearance Cons: Lack of installation instructions Need to purchase a power cord separately if you aren't direct wiring If you're an idiot like I apparently am, contact a professional for installation.

If you do not intend to vent this hood to the outside of your house I strongly advise you to purchase a different brand/model. The carbon filters that must be used for non-vented installations cost $65.00+ every 6 months and WHIRLPOOL DOES NOT SELL THEM!! Currently (9-1-2018) the filters are on factory back order so they are almost impossible to even locate. The filter part number is "W10905734" do yourself a favor & research this before purchasing this hood. Pros: Nice looking hood, strong fan, bright LED lighting. Cons: Finding the filters are a huge hassle, filters are very expensive, the LED lights cannot be replaced by the owner,you cannot install under cabinets that are deeper than 12.5", the sharp corners could be hazardous for a taller person. That being said if you are venting this hood to the outside of your house it should be a good to go.

If you live in the Midwest/Great Lakes area, don't expect it to be delivered any time soon. I bought it in store on 10-27-19, the installation kept on getting pushed back because Best Buy didn't have any in stock in the state or neighboring states. Finally after nearly 6 months I got one delivered and installed. As for the product itself, it works great. Good air flow and the light is bright. Fan was a little louder than I was expecting even on the lowest setting. It does not come with charcoal filters so expect to buy those for ~$40 if you don't hook it up to ductwork. The sides of the range hood are stainless steel, it's not the same black material that you see from the front so if you care about matching with other things in your kitchen keep that in mind since it does extend from our cupboards a fair bit.

The fan is not that loud and it works really good. The design is perfect for my kitchen it is not imposing. It matches really good my other appliances. The light is also good you can use it without other lights in the kitchen.

Charcoal filters seem impossible to find, which I understand need to be inserted if air is recirculated rather than vented. The flat angle at top makes it harder to reach over to access cupboards above. Light is nice n bright but can’t be dimmed, which reveals every little imperfection on surrounding surfaces. Descrpency in mounting directions made it a challenge. Again...filters are needed!

Easy to use lights bright sadly its very loud and with cooking greasy its very slippery and when you select one button a different button turns on.

Works as expected. However, I needed to purchase charcoal filters since it vents back into the kitchen. They were very expensive. I was disappointed that it did not come with the filters. I also would have like to have several lighting selection- it only has one. The fans work good. However it vents out of the top. These vents are very close to the cabinet door that are just above the hood. I am thinking that over time I may see a buildup of cooking grease on the face of the cabinets.

We are very pleased with our purchase here, we looked at many much more expense units as we wanted to make sure we made a purchase we didn't regret. We are are pleased with this. The lighting is nice and bright, covers the our entire cook top brightly. The noise level is good on low, only wish it was a bit quieter on the medium and high settings but I guess that would have cost us $500+