Customer Ratings & Reviews

Pros and cons for this model: Pros: 1. The stainless steel finish tends to match other non-Whirlpool kitchen products. The fridge doesn’t necessarily look out-of-place when placed with other brands. 2. Decent price and seemingly frequently on sale although I had to wait until Black Friday to get the best price. 3. Best Buy seemed to offer the best extended warranty program. My previous refrigerator lasted 20 years; all signs point to more recent refrigerator offerings not lasting as long, especially in lieu of digital controls over old-school knob controls. Out of all the available offerings as well as all the competition, I went with the manufacturer, retailer and warranty program that pointed to getting the most mileage out of a big-ticket appliance. Best Buy's offerings had the best that I could find, all things considered. Appliances Manager Levi offered some great assistance as well as fielding twenty questions about everything imaginable, so "Hat's Off!" to great customer assistance at the point of sale. 4. Handles are installed by a setscrew in a recess hole. The obvious discipline is to lubricate both recess and threads of the Allen (hex key) screws before the handle installation to ensure any future removal, if necessary. Some manufacturers and models are not as user-friendly as this one. Cons: 1. If the buyer has to remove the doors in order to get it into the house, be prepared for a challenge. The owner’s manual showed the incorrect screws to remove at the top hinges. The bottom has water connection hoses and brackets that you may need to photograph in order to make sure reconnection is done properly. Even the guys in the YouTube video about removing the doors on this exact same model complained about the lack of proper engineering behind this door application. Be prepared if you, too, have to remove the doors. Add to that screws on the bottom of the skids in the shipping assembly have to be removed. HIGHLY RECOMMENDED to have two people when unpacking this refrigerator as it has to be tipped up and get as much weight off the bottom in order to remove the plastic skids. 2. Other manufacturers and models had better space accommodations in the freezer department around the top where the ice maker is located. Some space is wasted for accommodating the front of the ice maker where other models have an additional shelf for food storage. 3. No cantilever shelves in the refrigerator for user-designated, at-will shelf height. Whirlpool shelves—at least on this model—are all fixed-height. They do offer an additional crisper drawer, which is nice. It would be nicer to have multiple built-in cantilever brackets and shelves, especially around holiday times where some larger food items like turkeys can be better accommodated for the time being. After the larger items are used, shelf heights can be quickly restored to previous levels. It would be easy for Whirlpool to reconfigure and add cantilever shelves and shelf brackets. 4. Kinda weird temperature control. The best end-user discipline for getting the most mileage out of an appliance is to set the temp controls where the refrigerator keeps food at optimum storage temps while not making it work too hard to do so. Out of the five available settings for each compartment, my freezer temp is set at the lowest level and the temp still bottoms out at zero degrees. On the other hand, the refrigerator temp control is set at level 3 and the temp stays about 32 to 33 degrees.; i.e., not cold enough to freeze but easily cold enough to keep milk and food at least up to an expiration date without going bad. While those temps at that level aren't bad, it would appear that the controls and system for the refrigerator compartment have to work harder to keep the best temp. It would be better if the end-user could set BOTH compartment levels at the lowest setting(s) and still get the desired temps for both the best (and longest) possible food storage while making it possible for the refrigerator to not work as hard to get those temps. The less the refrigerator has to work, the longer it would last.

Overall, the refrigerator is very sleek and I have found the unit to be very quiet and holding temperature. My one complaint is that the refrigerator side lighting seems very dim. I’m trying to research but the model did not come with an upper light shield which I’m not sure it should have but is definitely limiting light flow on the upper shelves and to the left side

Looks nice works great in cooling food .. had to have the 1st one replaced due to the ice machine not working. The second one is working fine, but still in doubt if it will have the same problem. And missing the can soda holder.

Good size, works great, led lighting is nice, only thing people should be aware of is that the fridge is not the same exact one as this picture shows because the little panel above the water and ice dispenser area is actually black, not white, which I kinda expected since that is how this model looks on the whirlpool website, I was hoping that part would be white like the picture but oh well, still looks really nice, best buy needs to correct the picture on their site

Chose this refrigerator because it had the deli drawer and most do not. Works great after a month. Love the space I have now. Not loud as some people suggested. Chipped ice can spray out a little but not a big deal. Refrigerator side door swings a little fast if not careful.

I payed for this refrigerator in June and read the reviews AFTER purchase and started to have regrets before it arrived at my house. To my surprise it looked Great inside/out and wasnt noisy and the water doesn't drip out after usage like some people are saying. The right door handle sits slightly higher than the left- is the only thing i didnt like, but the Geek Squad said as you put more items in the door it should align up perfectly. We'll See

Great purchase! Beautiful design and quality material, also affordable price. Smart storage capacity. I always rely on Whirlpool brand. Recently bought it for my new home. Thank you BestBuy!

This Whirlpool fridge works great, cools really well, and is spacious inside. It looks nice in the kitchen and, while not super quiet, doesn’t make much noise either. Delivery was on time and installation was quick and professional. Would highly recommend it.

In general after 3 weeks it works properly no Big issues as I read on some reviews before: no noisy and not moving when u open the doors. Only issue is: the water drops after use the water dispenser. It is normal some drops due the dispenser system and the tray it suppose it is to collect that water drops. But in this model the water dispenser is in front and ice dispenser on the back the water drops fall on the border of the tray. So the drops jumps to the floor or slide down on the door. We use a lot the water dispenser so we must be cleaning the water drops from the floor or door which is annoying!!! Other than than no more issues

Looks great in my kitchen, lots of space and drawers in the fridge and the freezer! The delivery guys were great and explained everything for the water and ice maker! Very happy!

Great Refrigerator. Very roomy in fridge and freezer. Easy to arrange shelves. Took a little getting used to the drawers but they work very well. And the stainless look is awesome.

It has been a year since I purchased this item. Generally, I love it because it enhances the general look of my not-so-modern kitchen. My one concern would be the ice-maker/water amenities. I am not sure if it's a people problem or a product problem. The water element light is on right now even though we just installed a new water purifier. The ice tray stopped working recently. I have put in an order for service for that. The bottom doesn't look like its well put together, but I do not put a lot of focus on that. I really like this refrigerator, just wanted to mention some of my concerns.

Nice, simple refrigerator. Still haven't hooked up the icemaker yet but we really like the fridge.

I love my refrigerator and it fit right in my space where I want it. It have lots of space to put my items in and I really love my ice maker

Excellent Purchase! It does everything that it's supposed to. The only thing that I don't like about it, is the water dispenser. It needs to be further into the door so it doesn't drip in the floor when you pull your glass away

Our lasr Whirlpool refrigerator gave out recently after about 2 years of service…..coukd not find exact one so was told by repairman that this was almost the same model. We really like the new one, almost as much as previous one! It seens to have slightly less storage space but makes up fir it with a bigger ice bucket. Ice was made slowly at first but since the bin was filled, it has not been low. The biggest downside is the ice and water dispenser. They are fine when filled a regular sized cup but bigger ones are difficult. I often have to push the ice kever by hand. The water dispenser is small and in a tight location- this makes it easy for big water bottles to slip off. But overall we highly recommend this refrigerator - Whirlpool has been so good to us (laundry and microwave are tye same brand) - they last snd last!

Great. Works perfect. I bought it as an open box purchase. I didnt see anything wrong with it but it turn out the doors dont line up. Other than that very very happy.

Great refrigerator so far (two weeks). Only thing that I can think of that could use improvement is it could be a little quieter.

I’ve had Whirlpool appliances in the three homes that I’ve owned. I’ve had to replace a microwave on the first, the ice maker quit working after a year, on the second one the French door refrigerator parts seemed cheaply made, but it survived all of the power outages in PR so that is big plus for me. Now, this refrigerator looks elegant and has plenty of room for at least a family of 4. My only complaint with this refrigerator is that the ice maker is noisy. At night with the TV on you can hear the ice cubes dropping into the bucket and the water squirting to make fresh new cubes. This is why I’m giving it 4 stars other than that it is a very nice refrigerator.

Good fingerprint resistance on stainless, fridge water dispenser has a separate button for water and easy to use. Ice has been slow to make but its still new... Happy with the frameless shelves too. Great size and value, and fully trust Whirlpool compared to the other mfrs out there - bought this for the bar after the GE died after 7 years. Was happy with the Whirlpool in the kitchen so we went with Whirlpool again. Unfortunately the installers didn't level it and worse they left a big ding in the door - but calling Best buy to have the door replaced was very easy, they also offered a healthy credit if we'd just live with it but the dent was too big to ignore. Watch the installers the whole time they are moving things even if it feels creepy to you. But great fridge!