First thing was the burners would stop working during cooking. My foods would sit, not cooking but, soaking up grease if I was frying. Called and FINALLY got hold of someone. They sent out a new stove that I had to wait on for three more weeks. The exact thing happened. Called again. It's absolutely HORRIBLE trying to get hold of someone. They sent a repairman out. The problem is the burners have sensors on them that make them shut off when they get so hot. The thing is, they knew this all along so, why did they send me another stove knowing the problem would be the same. Horrible service at Best Buy. I will NOT purchase another thing from them again. Getting a hold of Whirlpool was just as bad. I love the stove except for the sensors issue.I ordered replacement burners from Amazon, the ones with out the button in the center. Horrible decision to put those sensors on them.

So far I'm pleased with my new range. I have always had GE appliances and it was a little strange at first getting used to this whirlpool. Other than the storage draw being really flimsy, my only other complaint would be that large heating element in the front is on the left side verses the right side. That's gonna take some getting used to because I'm right handed. But overall so far it seems to be performing really well.

I’d give an honest review of my new range if I had new range. I paid for this 7/3/2026 was supposed to be delivered 8/18/2026, then got a text saying delivery date is bumped up too 8/28/2026, called to schedule another delivery date and now it’s been bumped up to 9/11/2026. They should not sell a product that they do not have in stock period!

This stove arrived damaged. We were offered 3 options —refuse delivery, accept it as a “loaner” until another could be delivered or accept delivery with the promise of a discount. We accepted delivery and still have heard nothing frm BB The salesperson said he emailed but still nothing. Very disappointed!!!

I ordered an electric oven which was delivered 04/13/2021. We had an electrician wire for the new oven. The outlet didn't match the new oven and the oven was not plugged in. I was under the understanding that the delivery people would have different headings on the end of the power line so they could switch until they got one that fit. We had to have a contractor come out and put a new outlet in to fit the cord which came with the oven.