Customer Ratings & Reviews
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would recommend to a friend
- Rated 1 out of 5 stars
Defective Item and No Help from Customer Service
DianeV Posted
Item was received with NO lower back panel and NO cord to plug in. The copper wire was crimped shut making it a fire hazard. 6days ago, Best Buy Customer Service promised me that Geek Squad would pick it up from my home. After 3 days I called again. Best Buy Customer Service said they arranged for UPS to pick it up instead. After 3 more days- still no one has reached out nor picked up the item. I was told to stay at home until someone picks it up-amaiting 6 days at home! I called again and was told the same message as above.
No, I would not recommend this to a friendThis review is from Whynter - 2.1 cu.ft Energy Star Upright Freezer with Lock - Rose Gold
Brand response from Whynter Customer Service
Posted
Hi DianeV. Thanks for your feedback on your freezer. There is no lower grille or gate at the back of the unit and the end of the closed refrigeration system has a crimped pipe sealing the system. The power cord should be bundled at the back and may be tucked behind the compressor for packaging purposes. Although you have reached out to the retailer, we hope this information helps.
At Whynter, we constantly aim to provide superior products and a better customer experience. Please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected] if you have additional feedback or questions we can assist you with. We are here to provide support and ensure you will be satisfied with your Whynter product. <img src="https://s3.amazonaws.com/stratos-logos/logos/Whynter.jpeg" alt="Whynter" title="Whynter" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Nice for the price
Cats Posted
Nice freezer. Smaller than the one I used to have but I really like the color. Works well.
I would recommend this to a friendThis review is from Whynter - 2.1 cu.ft Energy Star Upright Freezer with Lock - Rose Gold
- Rated 5 out of 5 stars
Runs great with one caveat
BigSaver Posted
The freezer works great but one consideration is that the temperature settings are in the rear outside. The noise level is to be expected.
I would recommend this to a friendThis review is from Whynter - 2.1 cu.ft Energy Star Upright Freezer with Lock - Rose Gold
- Rated 2 out of 5 stars
Might be good, but two damaged in shipping.
Will Posted
I received my second Freezer today. It was a replacement for the first that was damaged in shipping. This one was also damaged in shipping. I'm not willing to wait for yet another. I've received packages of screws that were more securely packaged than this freezer
No, I would not recommend this to a friendThis review is from Whynter - 2.1 cu.ft Energy Star Upright Freezer with Lock - Rose Gold
Brand response from Whynter Customer Service
Posted
Hi Will,
Thank you for your feedback on our freezers. At Whynter, we constantly aim to provide superior products and a better customer experience. We are sorry that two arrived to you damaged. We will share this information with our QC team. Please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected] if you have additional feedback or questions we can assist you with. <img src="https://s3.amazonaws.com/stratos-logos/logos/Whynter.jpeg" alt="Whynter" title="Whynter" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
small Freezer
Roku Posted
This is the perfect size for a single person in a small apartment.
I would recommend this to a friendThis review is from Whynter - 2.1 cu.ft Energy Star Upright Freezer with Lock - Rose Gold
- Rated 5 out of 5 stars
Apartment Freezer
DotS Posted
So far it’s working out great. Perfect size for an apartment
I would recommend this to a friendThis review is from Whynter - 2.1 cu.ft Energy Star Upright Freezer with Lock - Rose Gold
- Rated 5 out of 5 stars
A nice little freezer
AZskywatcher Posted
Adoesnt take up to much room, can actually go unnoticed. When you need that extra spacethis does the trick.
I would recommend this to a friendThis review is from Whynter - 2.1 cu.ft Energy Star Upright Freezer with Lock - Rose Gold
- Rated 5 out of 5 stars
Good Freezer
Michigan Posted
Good little freezer for the price. Works great for a overflow freezer
I would recommend this to a friendThis review is from Whynter - 2.1 cu.ft Energy Star Upright Freezer with Lock - Rose Gold
- Rated 1 out of 5 stars
Company purchase
Damaged Posted
It arrived damaged. though the refrigerator is functional, it did come with a dent in the side.
I would recommend this to a friendThis review is from Whynter - 2.1 cu.ft Energy Star Upright Freezer with Lock - Rose Gold
Brand response from Whynter Customer Service
Posted
Hi there,
Thank you for your feedback on your freezer. At Whynter, we constantly aim to provide superior products and a better customer experience. We're sorry the unit arrived damaged. Please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected] if you have additional feedback or questions we can assist you with. <img src="https://s3.amazonaws.com/stratos-logos/logos/Whynter.jpeg" alt="Whynter" title="Whynter" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
