Much quieter than my old one. I don't have to turn up the volume on my TV anymore and I don't have to constantly drain it. Would be 5 stars if the louvers had a vertical adjustment option. It does get a little condensation around the louvers but only when it's been very hot and humid outside

After researching online, including reviews in Consumer Reports, decided on this unit. After shopping around, Amazon had the best price, but anyone who's ever done business with Best Buy knows that when it comes to the overall promise of making the customer happy, only Costco is in the same ballpark. After getting on the phone to make the order, Best Buy matched Amazon's price. Nuff said. The only "shortcoming" is that the window adapter wouldn't work in any of my windows and especially the window where I chose to install it. I'm DIYer, so fabricating a window adapter using scraps that I had around was not a big deal. The other thing to be aware of is that it is recommended that you put these units on one circuit by itself. I originally had it on a circuit that shared a computer, some lights, and a TV. The plugs got hot to the touch. It was probably still safe, but not wanting to take a chance, I ran an extension cord from an outside plug that had nothing else on it. Problem solved.

The vertical installation was easy in a sliding window, but I had to make modifications because the kit wasn't made to specs and directions were unclear. I ended up using plenty of duct tape to seal the cracks and anchor the kit. The product instructions insist that the unit be plugged into a wall socket, but the power cord is only 5'. If you don't have an outlet within 5' of the unit placement, then you have no choice but to use a power strip or extension cord which the instructions explicitly forbid and will probably void the warranty if you do so. The unit seems to cool a room fairly quickly because of the dual hose system, but in operation the display emits enough light that you can make decent shadow puppets on your wall and the operational noise level seems fairly high to me. Is this really the best portable AC on the market as some ratings proclaim? I wouldn't know without trying the others. I'm only using it in my 150 sq ft bedroom and it does a good job. Will it cool 400 sq ft as it claims? I will test this in the future as my apartment is 436 sq ft. Ordering this AC online from Best Buy was easy. Best Buy had the best online price, the best selection of AC's and free 5 day shipping right to my door. Very convenient!

You will need 2 people to get this monster size box into your home or one person with long, strong arms to haul into your home! It's gigantic!! Although it says to take off exhaust hoses to use as dehumidifier, good luck getting them off; they do not pop or screw off easily so I think my use as dehumidifier will not occur. The green indicator light for the a/c has already burnt out. It says up to 400 sq ft of cooling area and that it does. With a fan, it can move the cool air and cool beyond the 400 sq ft. All in all, it serves it purpose. My purchase was primarily a mobile one: wanted a portable a/c since it's getting harder to install window a/c unit each year with put in and take out......................

Effective at cooling room. It is loud enough that it would be hard to watch TV in the same room but overall it’s quieter than expected for a portable air conditioning unit. It’s nice it has a remote control. The window kit takes a little time to figure out but it works. Though, since the edge of the window kit is staggered/not even, it leaves openings to the outside. However, I think if you add weatherstripping to the edge of the kit, you can get a decent seal.