Customer Ratings & Reviews
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- Rated 2 out of 5 stars
Nice. When it works.
Cerealkiller1355 Posted
I spend more time trying to get this thing to work then it would take to cut the grass myself. I have it set to cut 1.2 acres. I have had it for about a month. It has yet to cut the whole yard. It sits in a shadow of a tree and says it stuck. Then I follow the directions on the app to clear the error code, but the code never clears. So then I have to carry it back to the charging station to restart it. It then drives back to the same spot and says it’s stuck again. I will probably attempt to return it this week. When it does get going it does a good job, until it gets stuck on nothing again…..
No, I would not recommend this to a friendBrand response from Worx Product Expert
Posted
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with trouble shooting assistance. Please email us at reviews@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing WORX!
Brand response from Worx Expert
Posted
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with trouble shooting assistance. Please email us at reviews@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing WORX!
