Customer Ratings & Reviews

Replaced my old Yale Nest smart lock with this Yale Smart Lock with Matter (Matte Black). The Nest version always had annoying delays when unlocking remotely and WiFi connection issues because it relied on the Nest Connect bridge—super frustrating for quick access. Switched to this one specifically for the Matter technology, and it's a game-changer. No bridge needed, connects directly and reliably through my Google Home setup. Remote unlocking is now fast and instant, with no lag or dropouts. The pushbutton keypad works smoothly, looks sleek in matte black, and setup was straightforward. No issues so far—locks/unlocks perfectly every time, whether via app, voice, or code. Highly recommend if you're tired of outdated smart locks. 5 stars all the way!

was comparing between nest x yale and this lock and I am glad that I bought this one. It worked well with our google wifi network, no issues. after installation it took about few hours to completely sync. Now it works like a charm. Using google home app, I can lock and unlock the lock. I bought the ash color one to match with our door bell and it looks great.

Upgraded from the original nest door lock. I like the color can match the nest doorbell. It comes with a sensor that can tell you if the door is open or closed however it don't work with the auto lock feature for some reason when u set it up with the Google home app. It will still autolock when the door is open making that sensor completely useless. Other than that it's a great lock.

I like the convenience of the Yale Smart lock. I can lock and unlock with cell phone or use the access code. No need to carry a key. Temporary access codes can be created from phone for pet sitters then deleted when access is no longer needed.

Yale - Smart Lock. I like it. High quality and easy to use.

This Yale lock has great design, ease of use and perfect Google connectivity. It has good functionality but it has some quirks that are hard to ignore, most especially for my home. Let me line them up: PROS 1) Hardware is very easy to install. It fits perfectly in my previous lock and I did not even need to look at the instructions manual. Compnents slide easily in, without any modifications to my door. 2) Software setup and integration is easy as well. My home is a Google home enabled. I do not have a Matter-enabled router, but I have 2nd gen hubs. I just followed the steps to install it, and it was easily included in my Google home system. Passcodes are easy to add per user. 3) Google home integration is great. I can easily lock/ unlock it with a press of a button even remotely, all from my dashboard. It also has voice integration but I’ll discuss that in my con. Google app activity is easily monitored so I know who goes in and out. The app has a vacation mode option where it disables any code from being used when the mode is enabled. 4) The design is great. It is light and seemingly hollow but is sturdy. I got the white one (though my doorbell is color ash- lol). It looks sleek. 5) Though I have not tried it, I believe I can re-key this, based on what I see with the hardware. I have a Kwikset system for all my doors so I only use one key (which I do not use, really, because I have been using digital keypads for years now), but I know if compatible with re-keying for Yale locks. I just need to find time to actually leave my main door without a lock for a couple of hours to bring the Yale lock to the locksmith to have it re-keyed; so I use the same key for all. Out-of-the-box, this Yale lock comes with a physical key, as it should, so I duplicated it, for now, for the adults in the household. The included key is of high quality steel. 6) The keypad has a nice feel. It is easy to press and the feedback of the buttons are very responsive. It has indicator sounds as well that helps to know activity. 7) I am on my third week of use. We have three adults and a million kids who go through the door a lot. I would say, the lock is used AT LEAST 40 times in one day. That is conservative. Battery still says 100%. CONS 1) This Yale lock requires a separate door sensor to know if the door is open or closed. Some locks nowadays just need straight calibration from the device without a need for a sensor. 2) Auto-lock intervals are far apart. The fastest time it will auto lock is 30 seconds from the time I close the door. Everytime I leave, we have to press the YALE button so that it manually locks. Same as when we come in, we need to make sure we turn the dial to lock so it locks. My front door is by a busy curb. Someone can just follow me, wait a while until I go in, and open the door behind me. My previous lock will automatically lock once the door closes and it will send out an alarm if the door is left ajar—this Yale lock does not have that immediate auto lock option which gives my home some vulnerability in terms of security. 3) The keypad is a little bit of a dust magnet. Especially with dry dusty California, I can feel the dust rest on top of the keypad. It does not get dirty, but I can feel that dust texture on the keypad especially after gardener days. 4) This is a tricky assessment because the keypad also integrates the key. It is good because it comes as one device on the bolt, so it makes the design better. However, unless I get it re-keyed (which I placed as a possible PRO), it will use a different key from the doorknob it is installed with. Would have been great to have it just on the bolt dial so I don’t have to change keys. It is not great if you live in an apartment. 5) The voice integration could have been great, but in order to unlock it, I have to say my passcode out loud. If it only recognized my voice signature, which google does for other apps, where I just use my voice any the responses are custom to me, that would have been good, so it will not have to ask for the passcode. But it does. The personal pin is a password. No one says their password out loud. I have 4 kids at home. I am not handing out home keys to them, same as any other snooping neighbor especially if the windows are open for any conversation to be heard. This is more of a security risk. 6) This is my biggest con, there is no child lock. My toddler can easily reach out for the lock and unlock the door himself. I have a doorknob right below it that I can lock as a safety feature, but locking the doorknob disables the ability to unlock the door digitally. So we have to be extra vigilant or else I might have a toddler running on the street. Some other locks have a lock stopper that requires extra adult strength to unlock the bolt at a second phase or the dial. This one does not. This Yale Smart Lock with Matter is almost a great lock if you can live with it’s quirks. Like any other lock, there is something to improve on. However, for me, the quirks are quite important for me to give this a perfect score. It is still a good lock. Perhaps they can perfect these quirks for the next iteration. If you’re looking for a lock that matches seamlessly with Google Home, and like its design, this could be good for you. If you have toddlers or small kids, you might have to find a supplemental child safety feature to your door, or this might not be for you.

I was super excited to install the new Yale Smart Lock w/ Matter. As someone who has integrated both Google Home and Apple HomeKit into their home, I only use products that support both ecosystems. With the addition of Matter, this has simplified my setup even more. Physical install was simple. Start to finish it took me maybe 10 minutes. The included instructions were clear and I've installed many locks, including smart locks, so I consider myself to be quite experienced. Setting up the lock in your smart home app of choice comes with a bit more complication. There are 2 methods to do this. 1: via the Yale app. 2: Via matter in any of the smart home apps. Matter also requires a hub, so do your research before opting for Matter is this is an option you want. Setting up via the Yale app is simple. Download the app, sign in to an account, add the device following the instructions. The whole things takes roughly 10 minutes tops. Setting up via Matter is also extremely simple if you've met all the requirements and know what to do. The included instruction are terrible here and do NOT help in any way. Fortunately, experience and luck was on my side. I also want to note, you cannot use the Yale app if you choose Matter. You must do one or the other. I started with Google Home since this device was built for that platform in mind. Google Home actually walked me through some additional steps which included pressing and holding the gear icon (bottom left of the num pad) until it started blinking white. Once it is in this state, it is in Matter pairing mode. You can scan the Matter QR code located to the right of the device back plate. From there, it added to my Google Home in a matter of minutes. I then had to generate a new Matter code from the Google Home app, then open Apple HomeKit and use that new code to setup the divide there. You can only use the default code for Matter once, then you need to use the originating app to generate codes for other apps. Google Home and Apple HomeKit work perfect with the lock. Locking, Unlocking, setting automations, setting PIN codes are all easy. A default PIN code is created by each app to start, but you can generate "guest codes" or simply invite family or friends to the app to share the lock with. Manual locking is as you expect, easy. Works just as a typical lock. From inside you twist the knob, outside you can use a key just like a normal lock. This is also great for times when the battery dies when not at home. The keypad is straight forward to use as well. Pressing the Yale logo at the top initiated locking the door when leaving. The aesthetic of the lock is super nice and fits well with other Google Home products. It's modern and generic enough though to match really any ecosystem or house. I have not had the lock enough to fully test battery life, but after a few weeks of use, the battery is still showing 100% and appears to use minimal power. Once you know how to set this up, it's super simple and I'd highly recommend it to anyone familiar with Matter, or, looking to just use the built in Yale app.

s been awhile since the last time I owned anything Yale, and now im back using Yale with their latest Smart Lock with matter, this specific version is designed to specify work for google home. one thing to make sure you atleast using a google hub for this door lock to work. DEVICE: unboxing is pretty simple just make sure youre not dropping or losing some smaller parts thats incuded in the box. the package does comes with instruction manual but you can also use the QR code that comes with video to help you guide on how to install the lock step by step. Yale Smart Lock is also ANSI/BHMA Grade 2 certified with IPX5 rated as well. from the esthetic the design is compliment the Nest Doorbell by Google but I currently dont own one but that would be the perfect match for this Yale Smart look with Identical esthetic. I also tested trying to connect this door lock usng the Yale app it does gives you a warning that if you connect it using the Yale app you wont be able to connect it with google hub without a full reset. luckly I own the latest google cast tv 4k and after installing the door lock the process is pretty simple. work with no issue and it was quick to get it programmed and you will be creating your PIN for your door. couple things I don’t understand is that this support MATTER a system that suppose to keep all your device connected so its less of an application. seems like amazon alexa app supports MATTER but this particular one wont connect because it’s google. I just wish all our devices could just have a main general app that allows them to connect together no matter what platform. im using an iphone to monitor my Yale door lock, I wish this latest device has the ability to use your phone to unlock, but apparently it needs to be a certain version of Yale and I just feel like its too much. CONCLUSION: overall performance of Yale Smart Lock is great can’t complain much since all it does is lock/unlock the doors. I got it set up where I do get an alert on iphone every time someone use the front door.the buttons on the front of the lock also jas nice click to it, Yale Smart lock make a short tune once the door has been unlocked. I do wish theres an ability on google app to mute the sounds but overall I did not see unless I missed it. Overall build quality is great also it looks good on my door. its a but pricey it’s definitely not on the cheap side. I havent had any issue for the last two weeks ive been using it, forgot to mention on top that you only get one key with this product, I think having two spair key should be the standard.

Things I really like about the Yale Smart Lock with Matter 1. I really like the option to use a physical key to unlock the deadbolt in the event that the battery is completely dead. You can still use the keypad to unlock the deadbolt in the event that your Wifi gets interrupted but it's nice to have a physical key. 2. I really like the option to unlock with voice commands. You do require a pin to proceed to unlock for added safety but all I have to do is say "Hey Google, unlock the back door" and it asks for your pin and unlocks the door. This is extremely useful if your hands are full. I can't do this with my current Yale Smart Lock installed on my front door so it isn't Matter enabled. 3. I really like that this Smart Lock is Matter enabled. I primarily use products from the Google Ecosystem with the exception of lighting but having everything smart home related to be controlled via the Google Home apps makes everything so much easier. I can see all my devices in one place. I don't have to rely on the Nest App or a different app for the matter which is an added plus. 4. I really like that it was a quick and easy set up. This isn't my first smart lock install so I have a bit of experience in this area. This smart lock was easier than my Yale Nest Lock to install and connect to the Google Home app. 5. I really like the physical capacitive buttons. On my other Yale Nest Lock the buttons are digital which can fail if your fingers are wet or too dirty but the physical push buttons on the Yale Smart Lock with Matter never fail to register as long as you are actually pressing the button which is easy to feel. The only problem I ran into was with the included batteries. Right after installing the lock, I kept getting a "dead battery" error. I swapped them out with a set of batteries I had on hand, and the issue was completely resolved. Since the install three weeks ago, the battery life is still at 100%, which suggests it's a very low-power device that will last for a long time. Overall, I'm very happy with this smart lock. It has all the key features I wanted and works seamlessly with my Google Home setup.

The new Yale Smart Lock with Matter, designed for Google Home, is a step in the right direction, with some software refinement needed. The first thing that comes to mind is the lack of interoperability between Google Home and the Yale app. I guess it is for security reasons, but you have to either use their app or Google Home. You can not have a device connected to both apps on the same Google account on the same phone. I have always been able to do that with Alexa and other smart devices I used with the Alexa app. This lock was not easy to set up for me and I ended up on my non-family member Gmail account somehow in the Google Home App. For now, I have to give my wife guest access because of it or reset and start all over. I have already done that 3 times, so no Thanks. When I sent her an invite, it said she was already a member of a family group and could only be a member of one at a time. I have several Google services for our family group that I pay for. Anyway, at first, when I set up the Yale lock, it would show whether it was locked or unlocked on the screen, but I could not control it from the app. Eventually, I went deeper into the settings and set a code up there and it worked, but I do not understand why it worked. After that, I was able to see the Access and Vacation mode buttons at the bottom of the page for the lock in Google Home. Before, It just said it was not connected. Not sure the exact wording, but a little better description would be good. I am not sure how Google collaborates with Yale and other vendors on products that use Google Home. What I do know is apparent to me that more resources need to be directed toward these new product integrations using Matter and Thread Border Routers. I am a very tech-savvy guy and while I love the Yale Lock and the ability to control a group of smart home products from a central app, something needs to be done to streamline and simplify the setup process. For instance, when something goes wrong and the product you are setting up is not working, it needs to guide the customer to the solution without things being confusing. I reset the Yale lock a couple of times, connected it to another node on my mesh wifi that was a normal satellite instead of an extension. I erased the original setup from Google Home as well. I was just doing everything I could think of to eliminate the issue using my technical troubleshooting skills. There were no on-screen pop-ups telling me to try this or reset that. I went and searched the internet and YouTube and there was not much about this lock at all. I understand that the Matter and thread routers are fairly new tech and I like it for it’s security. I just feel like they could make setting up new smart devices on Google Home much easier. I am thinking of how easy it is to set up some of these new mesh systems and I am also thinking if there is an error, let’s see it as a pop-up with information leading to the solution. Now that my Yale Smart Lock is set up on Google Home, I love it. It is really awesome to be able to assign different pin codes to people and get notifications telling you who has accessed your home, no matter where you are, as long as your phone has an internet connection. I am confident it will get better, but it should already be easy to get through these things for an average person, because that is what most customers are.

I’m so happy with this Matter Yale smart lock. I already own three smart locks from another brand, but I specifically chose this model to replace my old Yale Nest lock, which I’ve been using since 2016. The installation was straightforward and flawless. I removed my old lock, installed the new Yale, and it fit perfectly without needing any extra tools or adjustments. Once the lock, deadbolt, and strike plate were in place, I inserted the batteries and powered it up. After a short chime, I opened the Google Home app and since the lock is designed to work with it and added the device using the Matter code located on the side of the lock where the batteries are housed. I like that the code is permanently attached to the lock, eliminating the need to store it elsewhere for future use. After adding the lock to Google Home, I went to the device settings, opened the “Matter apps and services” section, and retrieved the pairing code to also connect it to my Apple HomeKit. That setup was flawless. The lock’s design is elegant, blends beautifully with my backyard door, and the color and build quality are excellent, it feels premium, not cheap. Beyond the aesthetics, what I truly appreciate is the seamless Matter over Thread integration with Apple HomeKit, SmartThings, and Amazon Alexa. This cross-platform compatibility means I can control the lock from any smartphone, anywhere, using my Google device as a hub, even when away from my home Wi-Fi. What sets this lock apart from other brands is its reliability and speed. The moment I hit “unlock/lock,” whether through voice control or my iPhone’s HomeKit app, it responds instantly in the blink of an eye. In contrast, my other locks can take up to 30 seconds to execute the same command, while Yale executes immediately. Since I use Google, Apple, and Amazon ecosystems, this smart lock is a perfect fit. It offers multiple unlocking options: a physical key, entry code, app control, and even Google Assistant voice commands to lock it. I’m extremely satisfied with this purchase.

I wanted to like this Yale Smart Lock with Matter but it's missing the one feature I find most important. In the item specifications, it says that this Smart Lock HAS WIFI. Unfortunately, I found out only after reading though the manual when it arrived. It turns out it technically does work with WIFI but only though Matter. In order to use Matter, you have to purchase a Matter hub which will set you back another $400. If you need a lock with WIFI - take a look at some of Yale's other offerings. Their locks with WIFI are a bit more expensive but you will ultimately save money if you're not ready to invest in Matter. Aside from lacking what I would consider to be a core feature in 2025, it does everything you would expect form a Smart Lock. Keypad: Everyone in our home is a big fan of the physical buttons on this keypad. I was replacing another Yale lock with this because my kids had a difficult time with the touch pad. Physical buttons received a warm welcome. Google Home: This was another area of disappointment. Our hope was to use the nest app to control the smart lock but you will still have to use the Yale app. Hopefully one day we will be able to use one app to control all of our devices - oh wait, you could use Matter but that will set you back a pretty penny. Setup: Setup was incredibly easy. I was able to install the Yale Smart Lock and have it working in under 20 minutes. Do note that if you have multiple Yale Smart Locks, you can only designate one to auto unlock. So, if you have a back door or a garage door in addition to your front door - you will only be able to auto unlock one and the other will require the app or you will have to use the app when you are close enough to connect. Conclusion: I was excited to update my current Yale smart lock, but I will be switching back to my older model with WIFI. I need the ability to access my lock from anywhere just in case of emergencies - this is a feature I've used multiple times in the past couple of years. If you're not in the market for a Yale Smart Lock with WIFI or you have already invested in Matter, this lock is a great option.

I’ve been using the original Nest x Yale smart lock for several years and was excited to switch to this newer model that better matches the design of modern Nest/Google Home products. While the lock itself is very nice from an aesthetic and mechanical standpoint, buyers should be aware of the many requirements necessary to get this lock to function correctly in the Google Home app. Despite being branded as a “Google Home Preferred” product, getting this lock to work properly with the Google Home app requires a lot of planning and patience. === PROS === - Installing the lock on your door is very simple as long as your door dimensions and existing boreholes don’t require any modifications. If you have an existing smart lock, odds are you won’t need to make any modifications. If you’ve installed a smart lock in the past, this one is just as simple. - The lock has a modern look and feel and is a very nice match for my newer Nest doorbell. - I like the physical/tactile keypad buttons of this lock compared to the touch/capacitive buttons on the previous Nest x Yale lock. - Unlike the old Nest x Yale lock, this new Yale Smart Lock with Matter can be unlocked with a physical key, which is a nice reassurance if the batteries suddenly die. With the old lock, you had to use a 9-volt battery to use the lock if the internal batteries died. - Mechanically, the lock is very solid. The deadbolt turns and latches very smoothly and the keypad buttons feel very tactile. It also seems to lock/unlock much faster than the old Nest x Yale lock. === CONS === - Do your research before you buy and install this lock. If you are a Google Home user and want to use the Google Home app to set up and manage this lock, you will need to have a certified/compatible Matter hub and Thread border router. Unlike the old Nest x Yale lock (which was basically plug-and-play with the Nest and Google Home apps), this lock requires you to have extra/existing hardware if you want to use it in the Google Home environment. So, you’ll need a device like a Nest Hub Max, Nest Hub 2nd Gen, or Nest Mini speaker to act as your Matter hub, and possibly another device such as an Apple HomePod mini or Amazon Echo to act as a Thread Border Router. If you don’t have these things, then you won’t be able to set up this lock in the Google Home app - you’ll be stuck using the Yale Access app which can’t control your lock when you’re away from home. - Even though I met the requirements to use this lock in the Google Home app, it was a nightmare getting it set up in Google Home. I ensured that the firmware on my Nest Hub 2nd gen and HomePod mini were up to date and then installed the lock on my door. But after scanning the setup QR code on the lock, the Google Home app simply would not recognize the lock, despite closely following the setup instructions. You have to hold down the “gear” button on the lock and then wait for the deadbolt to extend outwards, then you can scan the setup QR code using the Google Home app. It took nearly 10 tries before the app *finally* recognized the lock and added it to my home. - The trouble continued even after I finally got the Google Home app to recognize the lock. Even though I could now see and control the lock in the app, there was absolutely no way to setup or change any PINs/access codes in the Google Home app. You would expect this feature to be clearly visible on the main lock control screen or at least in the settings menu for the lock — but nope! I spent an hour looking everywhere in the Google Home app and there was absolutely no way to create access codes or adjust any other of the lock’s settings for that matter. So, I basically had installed a “smart lock” that could only function as a “dumb lock” - I couldn’t even use the keypad to unlock my door. Great. - I reached out to Yale for support and they acknowledged that there is/was a bug with Google Home made it impossible to setup PINs/access codes with this lock. They suggested that I reset the lock to factory settings, delete it from my Google Home app, and then try setting it up again through the Yale Access app. When I did that, the Yale Access app immediately prompted me to update the firmware of the lock. The lock then worked fine in the Yale app and I could actually create PINs/access codes. But you can’t use the lock with both the Yale and Google Home apps — it’s either one or the other, and I was determined to get this working with Google Home as it is branded as a “Google Home Preferred” lock. - I figured that the lock firmware update installed through the Yale app may have fixed the bug causing the access code settings to not appear in the Google Home app. So, I decided to factory reset the lock once more and try setting it up again in the Google Home app. This time, the app recognized the lock immediately, and I immediately saw a new button in the lock’s settings that says “Household and Access” where I can create access codes! So, it seems like the firmware update pushed by the Yale app allowed the lock to work properly with the Google Home app. What an ordeal. === OVERALL === For a lock that is being marketed as a replacement to the tried-and-true Nest x Yale lock, this new “Yale Smart Lock with Matter” is a huge downgrade from the simple setup and management experience of the older lock. If you truly want to use it with Google Home, make sure you read the specs and requirements and have the necessary hardware. Also, you will probably have to first set up the lock in the Yale Access app, update the firmware, do a factory reset, and then set it up in Google Home. If you don’t follow this process, there’s a good chance that you won’t be able to set access codes for the lock in Google Home app. I’m glad I finally got this to work, but I wouldn’t wish this experience on anyone.

So far my experience with the new lock has been pleasant. If you are like me, you may have had a previous smart lock. For me, I had the Nest x Yale smart lock. I owned it for 3 years but the touchscreen stopped working. I bought this one as it was also a lock made with Google in mind. Pros - Installation was quick and easy. Yale provide step-by-step instructions with small video clips showing how to install lock. - Great with Google Home. Using Matter, it takes less than 30 seconds to set up with Google Home. I don't use other smart hubs. - Improvements over Next x Yale lock. One improvement I like is that you can now request to lock AND unlock door using a Nest Hub device. Previously you were not allowed to unlock. - Price. Cheaper than last device. Cons - May require repainting door. I switched from older device thinking it'll take same space on door. While similar size, this is raised slightly higher than previous lock. So for me, I had to repaint part of door that was now showing. - Lock has keyhole. Some may like this but I did not like having a keylock on door. - No fingerprint scanner. No loss to me from my old device but it would have been nice to have that as a feature.

Yale - Smart Lock with Matter - (color) Snow. I set my lock up with Google Home, but it will work with Apple Home, SmartThings, Alexa, and many variations of Matter-compatible devices. My photos illustrate how nicely the lock disappears on the classic white door. It’s motivated me to give my door a fresh coat of paint. You might prefer it on a contrasting-colored door. SETUP: The Yale user guide and setup booklet is as good as it gets, with words, a tear-out measuring guide, and explanations by people who must have done this install themselves. With the instructions, I was able to complete the initial door placement in minutes, and I was then ready for the iPhone/Google Home installation. There is no separate app, as Google Home treats the Yale product as just another Google Home device. Using the QR code on the side of the lock, Google Home creates a BUTTON that you name, which opens up the Yale control panel. On the one hand, it means no extra apps to clutter your already loaded phone screens. The flip side is that it’s easy to forget where these controls are located. It sure is easy, though. There is also a DOOR SENSE feature which is acknowledged within the Google Home lock control pages but it is inaccessible until after the first update, 24 hours later. Setting up DOORSENSE is a short but specific ritual that results in your Yale Lock SETTINGS adding one more detail to the STATUS page. You now can see if your door is open or closed. PERFORMANCE: Keep in mind, the success people have with electronic locks begins where the locking bolt glides into the door frame. I actually have a reinforced steel latch and other elements which I suppose could interfere with bolt movement, but they were not an issue. The lock moves smoothly and the App never showed any error. It was easy to remotely lock or unlock and the status was always there for me to know for sure if I’d forgotten to lock the door (AUTO OFF was not enabled). Of course, auto lock is available at 30 sec or 2 minutes. There is a VACATION MODE, which disables the keypad if no one is expected to be home for lengthy periods. You can add visitors or workers with their own codes under the control of a calendar. SUMMARY: This is a smart lock that makes you wonder why you waited so long to install one in your home. This is our second Yale lock, adding to the front door entry we installed a year ago. This is a slightly simpler version that ensures we don’t lock ourselves out and that we always have the digital key for entry. Very highly recommended.

It works, but connectivity is hit or miss and the lock sometimes will just shut itself off until you lock and relock the door. Google also doesn't give many options for the auto lock setting. Other than these complains, the lock does work well, feels nice, and the manual lock inclusion is good to have. The battery life has been great.

The smart lock offers a sleek design and solid build quality, and once it’s up and running, day-to-day performance is smooth and reliable. Lock and unlock responses are quick, and integration with modern smart home ecosystems is clearly the focus. That said, there are some important technical requirements buyers should be aware of before purchasing. The lock relies on the Matter smart home standard, which means it requires a Matter-compatible Wi-Fi router to function properly. Standard routers won’t cut it. You’ll need hardware such as a Google Nest WiFi Pro or another certified Matter router. On top of that, IPv6 must be enabled on your network—if your router or ISP doesn’t support IPv6, setup may fail or features may not work as expected.

Bought the item knowing Yale makes quality products and being a Google smart lock, I had to have at. Installed and add it to my Google Home app. Easy install and I'm loving it. Highly recommend if your needing a great smart lock.

I installed one of these in my house and loved it enough to buy another for my father-in-law to replace his older unit. Highly recommend it, with one minor word of caution regarding the setup. The Pros: Sturdy Build: The hardware is heavy-duty and feels incredibly secure once installed. Convenience: The single-touch lock and timed auto-lock work flawlessly. Smart Sensors & Automation: It includes an open/closed door sensor. I easily created a Google Home automation to notify me if the door is left open while the AC/heat is on! Google Home Integration: Issuing temporary keys through the app is super easy and perfect for when you are away. The Warning: Setup: During the initial setup of my father-in-law's unit, I unplugged his Google Hub Max to relocate it immediately after connecting the lock, which I am sure bricked it. I highly suspect this interrupted an automatic firmware update. While speculative, from a firmware perspective, it makes perfect sense why this ruined the unit. Totally my fault, so be sure to let it sit for a bit after the first connection! Customer Service: Excellent across the board. Yale support was ready to ship a replacement unit, but Best Buy ended up taking care of the exchange for me quickly and easily. Great lock, great support!

Very impressed with this lock. It installed easily, works smoothly, and the app controls are straightforward. No issues with connectivity and the keypad is convenient. Highly recommend.