Customer Ratings & Reviews
See more imagesZLINE - 24 in. 1.2 cu. ft. Built-in Microwave Drawer in Stainless Steel - Silver
- Model:
- MWD-1
- SKU:
- 6411865
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 3 out of 5 stars
Display already went out and drawer opens slow
DianaS Posted
The drawer opens and closes slower than anticipated but the microwave itself works good. The display went out after 1 month and I'm trying to see if the warranty will take care of that. Frustrating but I'm hopeful they will resolve to my satisfaction.
I would recommend this to a friend - Rated 5 out of 5 stars
Zline Microwave Drawer
MikeA Posted
Installation was easy. Looks beautiful and has wired well. Great way to update kitchen and get microwave off top of countertops, freeing up space. Make sure where you install your microwave drawer supports the weight. Review your instal specs.
I would recommend this to a friendThis review is from ZLINE - 24 in. 1.2 cu. ft. Built-in Microwave Drawer - Black Stainless Steel
Brand response from ZLine Customer Service
Posted
Hello Mike! Thank you for leaving this amazing review! We are happy to hear you are enjoying your new ZLINE microwave and you found installation easy! Please let us know if we can provide any further assistance and we would be happy to help! <img src="https://s3.amazonaws.com/stratos-logos/logos/ZLineCustomerService.jpeg" alt="ZLineCustomerService" title="ZLineCustomerService" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 1 out of 5 stars
Expensive piece of junk
MrsEb Posted
If I could give this item zero stars, I would. We purchased it in October 2022. Within months the screen stopped working. I called Zline customer service and after waiting over a hour over the phone to get a human, the recording said no one is available and to send an email instead. The “automatic” closure button for the door never truly worked. You had to press it twice because the door never fully closed. Today, the microwave just stopped working and it’s making a horrible noise. I called customer service and they require a “video” of the microwave showing what the problem is. This is not a cheap microwave to go through all these problems in such a short period of time and then to have to jump through hoops to get it fixed. It’s not worth it.
No, I would not recommend this to a friendBrand response from ZLine Customer Service
Posted
Hello! Thank you for taking the time to reach out to us. We are sorry to hear that this has been your experience with your ZLINE microwave. Our team is willing to assist as soon as a problem arises, and we highly recommend contacting us as soon as you notice or lose functionality rather than delaying outreach. Regarding troubleshooting, our team requires video and/or photo proof, to confirm credibility of the functionality and to ensure we send the correct parts for repair. Without this information, our team is unable to confirm parts needed for repair, and unable to assist. Please send the requested video to our customer experience team at your earliest convenience! We are looking forward to assisting you. <img src="https://s3.amazonaws.com/stratos-logos/logos/ZLineCustomerService.jpeg" alt="ZLineCustomerService" title="ZLineCustomerService" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Zline drawer microwave
Julesnursey69 Posted
Absolutely love this. Smooth operation. Easy install in new kitchen cabinets. It is spacious and easy to clean.
I would recommend this to a friendBrand response from ZLine Customer Service
Posted
Hello,
Thank you for your feedback! We're happy to hear that you're enjoying your new microwave drawer and its functionality. If there is anything we can do for you, please feel free to reach out at zlinekitchen.com/contact. Thank you! <img src="https://s3.amazonaws.com/stratos-logos/logos/ZLineCustomerService.jpeg" alt="ZLineCustomerService" title="ZLineCustomerService" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Drawe microwave vest of the best
Fcec Posted
I love this microwave. I always wanted and now that i have it am 100% satisfied with the quality and how it warn my food +
I would recommend this to a friendThis review is from ZLINE - 24 in. 1.2 cu. ft. Built-in Microwave Drawer - Black Stainless Steel
Brand response from ZLine Customer Service
Posted
Hello! Thank you for taking the time to write this review. We are so happy to hear that you are loving your microwave drawer! The best compliment to a business is a great review and for that we thank you. Please do not hesitate to reach out to us at zlinekitchen.com/contact for any assistance you may need! Thank you! <img src="https://s3.amazonaws.com/stratos-logos/logos/ZLineCustomerService.jpeg" alt="ZLineCustomerService" title="ZLineCustomerService" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 4 out of 5 stars
It’s ok
Alice Posted
I’m disappointed that some of the options I had on a previous microwave aren’t available such as sensor reheat, baked potato and several others. However it looks good and works fine
I would recommend this to a friendBrand response from ZLine Customer Service
Posted
Hello Alice! Thank you for taking the time to write this review! We are happy you are satisfied with your ZLINE Microwave Drawer! We appreciate your feedback and with use it, along with all the feedback we receive, into consideration for future products. Please let us know if we can provide any further assistance. Thank you! <img src="https://s3.amazonaws.com/stratos-logos/logos/ZLineCustomerService.jpeg" alt="ZLineCustomerService" title="ZLineCustomerService" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 4 out of 5 stars
Excellent
Watson Posted
Excellent for this price point. we've had GE Profile for over 20 years and wanted to make a change. This microwave in near the movie room and performs quite well, very pleased so far.
I would recommend this to a friendBrand response from ZLine Customer Service
Posted
Hello Watson! Thank you for taking the time to write this amazing review! We value all the feedback we receive and we are happy to hear you are enjoying the function of your new ZLINE microwave drawer! If you would like any further assistance, please reach out to us at zlinekitchen.com/contact and we would be happy to help! <img src="https://s3.amazonaws.com/stratos-logos/logos/ZLineCustomerService.jpeg" alt="ZLineCustomerService" title="ZLineCustomerService" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 3 out of 5 stars
Ok
IvanR Posted
The product is fine, but unpredictable. By the extended warranty. Our first one started sparking due to a know issue where the wheels rubbed off the enamel coating of the metal walls. It also doesn’t vent at all, so rice and other foods leave a lot of condensation in the microwave.
No, I would not recommend this to a friend - Rated 4 out of 5 stars
Z line microwave
microwave Posted
Nice unit works good. This is a good microwave drawer oven. I have purchased Z line products before
I would recommend this to a friendBrand response from ZLine Customer Service
Posted
Hello,
Thank you for your review. We appreciate you taking the time to leave your feedback and are happy to help if there is anything we can do for you. Thank you! <img src="https://s3.amazonaws.com/stratos-logos/logos/ZLineCustomerService.jpeg" alt="ZLineCustomerService" title="ZLineCustomerService" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 4 out of 5 stars
Cook top
Aparicida61 Posted
Nice delivery. Delivery driver let us inspect the item before he left. That’s a big deal and we appreciated his patience
I would recommend this to a friend - Rated 5 out of 5 stars
Fantastic Microwave
DerekF Posted
Wonderful drawer microwave. Looks great! I highly recommend.
I would recommend this to a friend - Rated 5 out of 5 stars
great
PatrickH Posted
Great product, love it!!! Delivery communication was strong.
I would recommend this to a friendThis review is from ZLINE - 24 in. 1.2 cu. ft. Built-in Microwave Drawer - Black Stainless Steel
- Rated 5 out of 5 stars
Lovemymicrowavenadrawer
ZLINEisagoodbrand Posted
Although getting this microwave took much much longer than anticipated, It more than meets expectations. I was also impressed with the service man who delivered and set it up. He did an exceptional job.
I would recommend this to a friendThis review is from ZLINE - 24 in. 1.2 cu. ft. Built-in Microwave Drawer - Black Stainless Steel
Brand response from ZLine Customer Service
Posted
Hello,
Thank you for your feedback. We're thrilled to hear that you're thoroughly enjoying your new microwave drawer and its features. If there is anything we can do for you, please don't hesitate to reach out at zlinekitchen.com/contact. Thank you! <img src="https://s3.amazonaws.com/stratos-logos/logos/ZLineCustomerService.jpeg" alt="ZLineCustomerService" title="ZLineCustomerService" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 3 out of 5 stars
Microwave Draw
TCLTV Posted
Microwave look nice and work fine however, unless the door is properly aligned the microwave will not work. Spending so much money, the microwave door should be able to open upon completion of use. Shouldn’t have to push open once food is done.
No, I would not recommend this to a friend - Rated 5 out of 5 stars
Z-LINE MIcrowave
OwenM Posted
These are the way to go nowadays! So happy with the built in look instead of the OLD conventional countertop versions!
I would recommend this to a friendThis review is from ZLINE - 24 in. 1.2 cu. ft. Built-in Microwave Drawer - Black Stainless Steel
- Rated 5 out of 5 stars
Only microwave to own
JonathanA Posted
This is the only microwave people should have. No more microwave taking up counter space!
I would recommend this to a friend - Rated 3 out of 5 stars
Product Excellent Packaging and Delivery defective
Disappointed Posted
Love the microwave.. packaging arrived torn and microwave dented. Assistance with buying at the store was excellent. Packaging and delivery were unsatisfactory
I would recommend this to a friendBrand response from ZLine Customer Service
Posted
Hello! Thank for your review. We are pleased to hear that you love your new ZLINE microwave drawer, however we are sorry to learn that the packaging arrived torn with damage in transit. If you would like to request an exchange please reach out to our customer support team with photos documenting the damage along with proof of purchase at zlinekitchen.com/contact. Thank you! <img src="https://s3.amazonaws.com/stratos-logos/logos/ZLineCustomerService.jpeg" alt="ZLineCustomerService" title="ZLineCustomerService" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Lovely
EdilsarE Posted
Love it was really easy to install and easy to use.
I would recommend this to a friend - Rated 1 out of 5 stars
Unreliable Product
George Posted
This is the worst microwave I have ever owned. We have now had it replaced three times. Forest 2 times were for arching now this third time is due to the cook function not working. We purchased the initial microwave in January of 2022. If you can avoid purchasing this defective product please do so.
No, I would not recommend this to a friend - Rated 5 out of 5 stars
Zline
CindyB Posted
Measurements a little off but otherwise love the look and performance
I would recommend this to a friendThis review is from ZLINE - 24 in. 1.2 cu. ft. Built-in Microwave Drawer - Black Stainless Steel