Customer Ratings & Reviews
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- Rated 1 out of 5 stars
Disappointed customer
GeorgeL Posted
Still waiting for it. You charged me and promised delivery 10/01/25. Never came yet and I had to call you to find out why. I sent the CEO an email two weeks ago and I am still waiting for a reply. Honestly not impressed with your customer service. By the way today is 10/18/25 and I was told it should be delivered by 10/27/25.
No, I would not recommend this to a friendBrand response from ZLine Customer Service
Posted
Hello George, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you’ve experienced with your recent ZLINE order. While Best Buy operates independently from ZLINE and follows its own policies and timelines, we would like to help look into this further. We encourage you to reach out to our Customer Experience Team directly at zlinekitchen.com/contact or by phone at (614) 777-5004. We are committed to assisting you and resolving this matter as quickly as possible. <img src="https://s3.amazonaws.com/stratos-logos/logos/ZLineCustomerService.jpeg" alt="ZLineCustomerService" title="ZLineCustomerService" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />