
Rating 4.3 out of 5 stars with 1041 reviews
4.3- Large screen (159)
- Fast (107)
- Price (90)
- Portable (29)
- Performance (14)
- Windows 10 (17)
- Keyboard (10)
- Battery life (6)
- Bloatware (5)
- Gaming (5)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 4 out of 5 stars
Great buy
This is a great choice for college students music and video/ picture buffs alike pros it has a 17.3” screen not touch screen cd/dvd r rw cd r rw formats 3 USB ports 1 hdmi input 1 lan/ Ethernet input cons the hinges are very cheaply made mine is not even a year old and has already had to go into service twice the first time it had no power the power port went out completely the second time the backing around the power port cracked and broke off and the hinge on the side of the power port started to separate and the numeric pad the 0 key started to stick but all in all I am very happy with it very very highly recommend to get the adh protection and tech support though the geek squad
Posted by Computerhack39
- Rated 4 out of 5 stars
Good computer
Computer good for my purpose which is emails and internet use. Reasonably fast. Light and easy to move around.
Posted by Lorn
- Rated 5 out of 5 stars
Perfect computer for my use
I am a writer and this HP computer has everything needed to satisfy my abilities even Grammerly enabling me to turn in perfect articles
Posted by Patsy
- Rated 5 out of 5 stars
Work Replacement Laptop
This is my first time I had to purchase a laptop, ever. I have been using Dells at work, but needed to provide a personal laptop to replace the Dell. I choose the HP because of the screen size, the specs (memory, processor, etc.), and the name recognition. So far, everything has been working well. It came with Windows 10, and sometimes applications seemed a little slow to start up compared to what I was used to, but after a few days everything started working as I was used to. Best pros: Faster than old machines, and larger hard drive. Yes, most stuff is saved to the cloud, but having the local storage and being able to install software is much better to me. Also screen size, went from a 15.6 to the 17. Reasonably priced- Picked up for about 500 and some change. Cons- Trying to got used to the keyboard- it is a little different than the Dell keyboard. This is remedied by using a plug in one, so not a big issue. More annoying is the inability to charge my iPhone and iPad while plugged into the wall. The Dell was able to handle this, and see no reason why a laptop 4 years newer cannot do the same thing. I wouldn't not buy it for this reason, but do be aware of it.
Posted by aj04
- Rated 5 out of 5 stars
Perfect for school and on the go gaming!
I'm very critical of the items I buy, but this laptop has great value. The screen is large and clear... and the viewing angles are acceptable, too. I've used it for a week or so now and it boots up from a cold start in less than 10 seconds. Also, the battery is removable; This is a great feature that many laptops no longer have! I love the matte finish, and I haven't had a single software problem yet. It DOES come with a CD/DVD player that I have used in the car for the kids already. Also, it DOES come with Bluetooth. I play music over my Bluetooth sound system with this laptop every morning. Gaming: I've played Skyrim at 55ish fps at low graphics settings (game resolution set to 720p and rendering distance set to medium for a solid experience). And, I've played games using PS NOW and it works amazingly well on this laptop! (hundreds of Playstation 3 and Playstation 4 games that you can stream, including "The Last of Us"!). I'm not sure if it can stream Xbox One games well or not, but that's something that I will try when I get the chance. It isn't a "gaming powerhouse", but it works great for on the go. Actually, it works better than great... but it's not remarkable. But, graphics look better than an XBOX 360 in almost every instance. And, the PS4 games being streamed though PS NOW look INCREDIBLE (and there is zero to very minimal lag with this). If I had an issue with this product it would be the WiFi card (but it's not an issue for me:); It will connect to 2.4 wireless, but not 5.0 (not a big deal for me, but if it is for you, you could always purchase a separate USB wireless dongle). I'm getting 45Mbps download and 7Mbps upload on the WiFi card right now [but, keep in mind, I do have 100Mbps download service]. When I use my Ethernet cord this laptop maintains a consistent 118Mbps!!! Wow! The keyboard is fantastic, one of the best laptop keyboards that I've ever used. But, I wish that it had a back-light. I purchased this laptop new from Best Buy for $470, and it included a printer (HP Envy 4520) for an extra $30; a great deal for a normally $100 printer that can print through wireless (via the internet with no cords, and it has some other cool features too that I won't go into detail about now). This laptop has met all of my expectations... and that is a VERY rare thing for me to be able to say about a purchase. PS, contrary to what other reviewers have said, you can easily upgrade the ram in this machine to 16gb ddr4. :) And, if you are wondering (as I was before I bought this), this laptop comes with a 8x1 stick of ram, not the preferred 4x2 sticks. But, it still works great!
Posted by Marcinator0127