
Rating 4.5 out of 5 stars with 580 reviews
4.5- Large screen (120)
- Price (63)
- Speed (46)
- Easy setup (28)
- Storage (13)
- Keyboard (5)
- Build quality (3)
- Battery life (2)
- Boot time (2)
- Camera (2)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
nice laptop
Great HP laptop, has terrific speed while running word, excel or on the internet.
Posted by iufan
- Rated 5 out of 5 stars
Excellent laptorp
this is a very good laptop for any beginner or intermediate laptop user it's got Windows 10 64bit version, 1TB hard drive, 8 gigs of RAM, The Intel i5 processor, web cam with mic, CD/ Blueray DVD Burner, 1 HDMI port, 3USB ports and a SD card slot. Very good price I would highly recommend this laptop to anyone in need of a new laptop.
Posted by HowFar69
- Rated 5 out of 5 stars
Good Price for Product
My 8 year old laptop stopped working, so I did the research, flipped a coin, crossed my fingers and selected this model. Initially I went to not one, but two Best Buy stores that listed availability on the website only to get there and find no laptops were in stock. (Heavy sigh with frown). Went back home to ponder next step and decided to order it online. Was pleasantly surprised to have it delivered on time (it left the warehouse the day before!) and well packaged. The powering on and installation of the Windows 10 operating system, printer, WIFI, and mouse went mostly smooth. I discovered that with my HP Wireless printer on, the laptop was not seeing the WIFI (not displayed). Turned off the Printer and then was able to set the connection for the WIFI. Connecting to my email account was painless (compared to 8 years ago). Getting used to Windows 10 took a couple days of experimenting, but my overall impression is that it is a good system with many features I will likely never need or use. A trip to the local library for Windows 10 reference materials helped a great deal. Adding apps was mostly easy except for adding a single purchased copy of Publisher - had to uninstall the 32-bit version of a 2007 copy of Access on the laptop in order to load the 64 bit version of the 2019 copy of Publisher. But happy ending! Now, on to the laptop itself... Screen - Love it! Good clarity and size. Keyboard - easy to adjust to the slightly different layout of my previous laptop keyboard. Good feel and spacing between letters. Speakers - they work and sound good to me. I am actually impressed with how such small speakers can sound so good. Battery - of course being new, I am getting HOURS of use between charging. Previous laptop was not LI battery, so I am expecting this battery to have a longer lifetime before it needs to be replaced. I am not a heavy user by the way - email/home projects/hobbies. Size and weight - Slightly bigger than old laptop and slightly lighter that it too. Yes, it is large - but that brings with it a desktop style I can take anywhere with me in the house or travel. And with it a screen size that makes viewing photos or working on a project so much easier than looking into a smaller screen size. Operation/Startup - configured for hibernation mode, the laptop starts back up and is ready to go after I raise the lid within 15-20 seconds (time enough for me to have a sip of coffee in the morning). Fan and heat - Really surprised how little heat is generated (again, compared to old laptop) by this model. Fan is a little noticeable, but it's like white noise - unless you are listening for it, it is not objectionable/bothersome. Graphics/Speed - all the speed and graphics quality I need to watch videos/photos. I also like the CD/DVD burner as I have several programs/apps that are on disc. Loaded a few of them with no problems. Overall, I am really pleased with this model. It fits my needs and the price point was right for the specifications (processor, memory, etc.) that comes with it. Looking forward to another 8 plus years of laptop enjoyment.
Posted by JoeW
- Rated 5 out of 5 stars
Christmas gift to myself
I've not had a computer for about 5 years and never before have I had a brand new machine. This is a huge leap for me. I wanted a computer with a disc drive because I have a good number of what I've been told are "vintage" games that I wanted to either use or dispose of. So far that has been a mixed success. My old machine ran XP so the learning curve to Windows 10 is pretty steep but intriguing. (Think Brave, New World) My vision isn't great so the 17" screen is wonderful. I'm still working out positioning the screen so I don't get a stiff neck (bifocals). It is not a touch screen which is fine for me. This is also my first laptop. I'm still getting used to the flat keyboard with the pad in front of the space bar. So...this machine is as advertised, reasonably priced, with no glitches so far.
Posted by Bolo
- Rated 5 out of 5 stars
Hp laptop is on top for us
Not often that I need to purchase a laptop for myself let alone buy one for my daughter but when needed I look to HP first and foremost. Knowing my daughter could use a laptop for herself, I did something I don’t normally do, I did research on the various makes and models out there. Memory, hard drive size, cpu, and of course cost. I’ve always been an HP guy but thought I’d just look at what was offered and the cost. Although there are some out there that fit my criteria, this Hp was on sale and of course checked off all my requirements. I know my daughter will get years of use and I won’t have to worry about reliability. The screen size is great and it’s not bulky or heavy. I’m very please with this laptop for her and wish I’d updated my own (it’s Old but still working like the day I purchased it).
Posted by Tattoo