A:AnswerHi there. Thanks for your great question. It's technically tied to both the serial and model number of the laptop but also your Best Buy account. So if you're asking if you need to save the email confirmation or the email account as a whole, that's no big deal. We have plenty of ways to locate the protection plan. I hope this helps! Please let us know if you have any questions.
A:AnswerTo get any Geek Squad Protection (GSP) plans that you’ve purchased cancelled, be sure to give us a call at 1-800-GEEKSQUAD (1-800-433-5778), and our phone support teams will be happy to assist you with the cancellation process.