You're excited to buy an MP3 player — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and covers you for accidental damage.

• If you accidentally damage your product while handling it, we'll take care of it.: Enjoy peace of mind knowing that you're covered if the unexpected happens.
• If there's a failure from normal wear and tear, we'll repair it.: This could be a problem with an internal part or speaker, or how the product was manufactured. It could also be caused by dust, internal heat or humidity.
• If your battery won't hold a charge, we'll replace it.: Get a one-time replacement for your original rechargeable battery if it fails to hold a charge.
• If your screen has bad pixels or a shadow image, we'll correct it.: If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your screen looking like new.
• If your MP3 player won’t turn on because of a power surge, we'll fix it.: If there's a power surge or fluctuation that damages your product, we'll make things right. This includes a surge caused by a lightning strike.
• You'll never pay for parts and labor.: We take care of 100% of the costs of parts and labor for covered repairs, with no hidden fees.
• You can transfer your Geek Squad Protection.: When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
• When something goes wrong, we're always here to help.: Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.