3-Year Standard Geek Squad Protection
User rating, 4.5 out of 5 stars with 3242 reviews.
4.5(3,242 Reviews)- 50 Answered Questions
4 payments starting at
$12.50
with
Deals on related items:
Description
Features
We make house calls.
We'll come to your home if your refrigerator or large freezer needs a repair. In some cases, we may have to replace your product.*
You'll never pay for parts and labor.
We take care of 100% of the costs of parts and labor for covered repairs, with no hidden fees. In some cases, we may have to replace your product.*
We'll cover up to $300 in spoiled food and medication (per event).
If your product has a mechanical breakdown, we'll cover spoilage up to $300 per event. Spoilage due to power outage is not covered. (For plans purchased on or after 3/1/2020.)
If there's failure from normal wear and tear, we'll repair it or replace your product.*
This could be a problem with an internal part or manufacturing. It could also be caused by dust, internal heat or humidity. Accidental damage not included.
If your refrigerator or freezer isn't working because of a power surge, we'll fix or replace it.*
If there's a power surge or fluctuation that damages your product, we'll make things right. This includes a surge caused by a lightning strike.
We'll reinstall your product.
After we resolve what’s wrong with your refrigerator or freezer, we'll reinstall it if we originally installed it.
You can transfer your Geek Squad Protection.
When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
When something goes wrong, we're always here to help.
Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.
*For some appliance products, we have limited access to replacement parts. Due to these complexities, we will skip any repair efforts and replace or reimburse you for your broken item.
*Brands include but are not limited to Viking, Wolf, Thermador, Sub-Zero, Miele and JennAir.
These are the latest benefits that apply to new purchases. Refer to the terms and conditions from your date of purchase for a complete description of coverage and exclusions.
AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan. TERMS AND CONDITIONS URL: terms and conditions
General
- Product Name3-Year Standard Geek Squad Protection
- BrandGeek Squad®
Other
- Plan TypeGSP
- UPC400078611090
Customer reviews
Rating 4.5 out of 5 stars with 3242 reviews
(3,242 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Rated 5 out of 5 stars
Perfect size and space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this fridge! It’s big enough inside to fit so much! But doesn’t seem so bulky on the outside. Easy to clean and keep fingerprints off. It’s always so shiny and like a mirror! AND I’ve had it for two years! Also love how the water dispenses from the inside so that kids are not messing with it and it stays clean.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friend
Rated 5 out of 5 stars
Refrigerator delivered
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator was delivered and I was very happy with the delivery. And I love my refrigerator.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Is good but sometime it’s too cold I don’t know wh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is good but sometime it’s too cold I don’t know why
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Go get it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product can’t beat it well worth it great deal I would buy it again works great
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its the bast and big easy to organize and looks nice
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love the middle drawer; installers did great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator; plenty of space inside and on door shelves. Best feature is the middle drawer for cheese, lunch meat and bread. The installers were very nice and did a great job
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
No working refrigerator and no plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My KitchenAid refrigerator delivered November 2018 quit cooling over two weeks ago. It took many hours on hold to get an appointment, which took 8 days to have. The technician diagnosed that the less than 2 year old refrigerator needed both a compressor and an evaporator coil. He sent that info into AIG, which seems to service the Geek Squad warranty. His labor was approved, the parts are "on review" and have been such for 8 days (6 business days). I have been without a refrigerator for 17 days. There still is no appointment or plan for repair. I haven't tallied my time on-line or on-hold with all the different entities dealing with this, but it's been over 10 hours over these past two weeks. More than half of the time, I never got to speak to a person. In fact, on multiple occasions I would wait on-hold for over an hour only to be disconnected or sent to another hold line. I have been a loyal customer, purchasing multiple computers, printers, appliances, televisions, streaming boxes, etc. My "customer service liaison", and some members of the Geek Squad have been downright demeaning. I am not a happy customer.
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It's always frustrating when an appointment does not go as expected and communication falls through. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Installed my fridge quickly!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery of my new fridge went better than I could have ever imagine!!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
What experts are saying
Q: QuestionMy appliances where delivered and i purchased a 3 year extended warranty from geek squad when i purchased the appliances on line. am i automatically covered or is there something i need to register. i don't have any paper work except whats on my receipt.
Asked by becky.
- A:Answer Hi Becky. Thanks for your great question. Upon purchase of the product and protection, the 3 year protection activates right there. If at any time we needed to use your plan, we can access it by looking up your account information. There's nothing that you need to do for it at this point. So you can have peace of mind in case something goes wrong. Please let us know if you have any further questions regarding this by calling (800) GEEK-SQUAD or (800) 433-5778.
Answered by GeekSquadSupport
Q: QuestionI didn't receive my warranty envelope that I think they usually provide for my files. Can I go to the store and get a copy or receive via email?
Asked by Julie.
This question was asked about the related product: 5-Year Standard Geek Squad Protection
- A:Answer After delivery, I was emailed a "link" to see my "Geek coverage". I did not receive any paperwork about the maintenance agreement at the store when I made my purchase. Don't know if this helps??
Answered by Koop4
Q: QuestionThe surface of my refrigerator is not durable but dents with the slightest bump. Furthermore, it is nearly impossible to keep the surface clean and it looks horrible. Is there anything I can do? Have 3-year standard GSP.
Asked by Janetwriter.
This question was asked about the related product: 3-Year Standard Geek Squad Protection
- A:Answer Definitely not through Geek Squad as their coverage does NOT include anything cosmetic. Furthermore, if the product is still under MFG warranty, having geek squad come out to look at the unit will result in a service fee. Reread your contract. Maybe if you contact the manufacturer you might get some help...
Answered by Phrog
Q: QuestionI would like to transfer my warranty. How do I do that?
Asked by Anonymous.
This question was asked about the related product: 3-Year Standard Geek Squad Protection
- A:Answer Hi there. Thanks for your question! To do this, please give us a call at (800) GEEK-SQUAD or (800) 433-5778 and we'll get this taken care of for you.
Answered by GeekSquadSupport
Q: QuestionDoes warranty go into effect on purchase date or on delivery date?
Asked by Stan.
This question was asked about the related product: 5-Year Standard Geek Squad Protection
- A:Answer Yes, your warranty and extended warranty (Geek Squad Protection Plan) if purchased goes into effect on the date of delivery. Although, any issues within the first year must be resolved through the manufacturer. This basically means your first year Geek Squad protection plan is for nothing. Even though you paid for year 1, you technically can't use the plan until the 2nd year.
Answered by Xmen
Q: QuestionI bought a Samsung Refrigerator in June of 2020 and the three year warranty. Is the ice-maker covered under the three year warranty?
Asked by Patty.
- A:Answer I believe so, but i would contact BestBuy to be sure
Answered by useagle1776
Q: QuestionAre the doors reversible? Can the hinges be on the left? Thanks
Asked by Nm1016.
This question was asked about the related product: 3-Year Standard Geek Squad Protection
Q: QuestionHello- I need to buy a shelf replacement for the white insignia fridge. Can someone tell me what model number it is or what brand names it’s compatible with? Thank you
Asked by ShelfReplacement.
This question was asked about the related product: 3-Year Standard Geek Squad Protection
- A:Answer If you boight the fridge at Best Buy, then i would go back to the store and have them give you the model number. They ahohave a record of this transaction
Answered by useagle1776