5-Year Standard Geek Squad Protection

It's the peace of mind that one should always have.

Did not have to use it but it feels good to have a some kind of protection on things u invest in

Geek Squad is a great company and selling device. Really enjoy their services and protection plans.

Works best in rooms that can be darkened. There is some reflection if room is well lit but does not necessarily hinder viewing. I dim the lights for movies and sports so it is none issue for me. It is very easily viewed from different angles and there is no motion blur. It looked very dim in the brightly lit showroom but after a few tweaks at home the picture is bright and clear. I heard some complaints about a buzzing sound and when the volume is turned aver half way up I did hear it on some media but at lower but still loud volume the buzzing sound is nonexistent. I also bought a Samsung wireless Blu-ray player to go with it and found both products to be an excellent buy.

Got it for burn in protection, haven't needed it yet

It's been very disappointing. I expected better customer service from Best Buy/Geek Squad. When I purchased the TV last year, I was told that the 5 year warranty was the best way to ensure that if I ever had any problems I'd be covered but now I'm being told by the Doral store that I've got to call the customer service phone number to schedule an appointment. Next available appointment is the following Saturday, mind you that I let them know that I'm willing to bring the TV in myself.