
Rating 4.1 out of 5 stars with 121 reviews
4.1- Picture Quality (78)
- Brightness (14)
- Interface (4)
- Refresh Rate (4)
- Smart Features (3)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 4 out of 5 stars
Love the TV - Disappointed with the TV Speakers
First & foremost, I absolutely love this TV (65-inch Neo QLED QN95BA), and the picture is absolutely breath taking! The display is extremely bright and looks great in my family room which has multiple large windows allowing tons of sunlight in. If you plan to use the TV in a sunlit room, this TV is perfect and puts the competitors to shame. While the TV’s OS is not the best, I stream everything via a Roku so 98% of my time using the TV is utilizing the Roku OS and remote (easy solution for anyone with concerns regarding the Samsung OS). Next, the TV is full of excellent features, and I especially love the Picture in Picture mode (not sure why this particular feature was ever removed by TV manufacturers). Glad Samsung brought this feature back to their TV’s! Now a major annoyance I have with the TV I received… As others have stated in their reviews, I’ve experienced issues with a rattle noise stemming from the back panel which is caused by the interior TV speakers vibrating (even at low volumes). This is a design flaw and can be fixed by securing the back panel better around the 8 speakers or by adding a cushion type material around the edges where the back panel meets the TV to stop the vibration noise. Fairly sure this would void the warranty though. Lastly, Best Buy is replacing my TV with a new one, and I should have the replacement in a week (excellent customer service BTW). I absolutely love the TV so my fingers are crossed the new TV will not have the same sound issues. I purchased the Samsung sound bar/sub combo (HW - Q800B), but haven't connected the sound bar/sub yet. Really looking forward to utilizing the Q Symphony sound features that will incorporate the TV speakers with the external Samsung sound bar/sub combo, and will be extremely disappointed if the TV rattle cannot be solved. I'm a lifelong fan of Samsung products and hope Samsung can figure this out. I will also provide an update after I receive the new TV.
Posted by FloridaMan
- Rated 2 out of 5 stars
Serious quality issue, dead screen and sound bug
This tv is supposed to be the most highend among the Samsung 4k lineup, but it has some serious quality control issues. I bought it a week ago and on day 2 the screen wouldn't light up. I had to unplug the tv to force a restart. And it worked for a day or so and it happened again. This time I took a closer look and noticed that the tv is actually half on. I can see very faint pictures of the home UI on an almost black screen. Sometimes the UI is even responsive but not always, sometimes there's even sound. I tried different outlets, unplug xbox and chromecast etc to see if it's a compatibility issue and it happened again even if no hdmi device is plugged in. Another annoying issue is the audio. The TV back panel is made of plastic, and the speaker might be very good and powerful, the platic cannot endure it. Whenever there's bass in the sound, the whole tv would vibrate and create a loud noise. Basically you will notice it in any movie or even shows. The TV also comes with a bit of dust on the back, not sure if it's because of the transportation or a repackaged return. I bought new though. The TV is great when it's working, but you don't want to thorw $2000 down the drain given the quality concerns, it's literally just been days. I guess its better to choose the QN90B or simply a different brand.
Posted by YL2023
- Rated 5 out of 5 stars
Great tv
Great tv. The refresh rate is amazing as well. Very good for gaming and movies
Posted by Armando
- Rated 5 out of 5 stars
Dynamic Color Spectrum, Contrast, Depth Perception
Beautiful color spectrum, contrast, and depth perception. This is our second Samsung and would definitely recommend it to those who are looking for dynamic colors. We previously purchased an LG OLED and returned it to buy this TV. There is no comparison. The LG had a horrible glare and was just bright but lacking in color contrasts and depth perception. This television is worth the price. Do not hesitate. The picture quality from football to nature scenes is outstanding. This TV delivers in dark and light conditions and has a sensor to optimize the picture in each condition. LOVE IT.
Posted by Texas
- Rated 5 out of 5 stars
The best TVee de
The Best TV , the amazing image picture and interface is the best
Posted by SamuelG
- Rated 1 out of 5 stars
Broken after 1 week - AVOID
avoid this tv like the plague! the screen went out on us after 2 weeks of light use. never had a worse experience in my life.
This review is from Samsung - 65" Class QN95B Neo QLED 4K Smart TV (2022)
Originally posted on Samsung US
Posted by TruthSpewer