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Rated 1 out of 5 stars
Posted . Owned for 1 month when reviewed.
They didn’t fit. I sent them back. Also there was an astonishing amount of packing for 6 small knobs. I would understand if they were made of expensive material, but I didn’t feel it was necessary.
Hello Unhappy - We are sorry to hear that the knobs did not fit and you had to send them back. We apologize for any inconvenience it has caused. Olg@Cafe
Rated 5 out of 5 stars
Posted . Owned for 8 months when reviewed.
Had to return prior to delivery. I have an gas cooktop. I wasn't sure if the knobs were compatible. so I exchanged for the knobs for the gas cooktop. Make sure you choose the right knobs before you order
A:AnswerHey there, and thanks for contacting us! We appreciate hearing from you, and know how important a custom look for your range can be. The compatible brushed copper accessory kit for model CHS900P2MS1, including the knobs, would actually be listed under model number CXFCHHKPMCU. If you need to inquire about any individual brushed copper parts (for example, we have the precision cooking knob under part # WB03X31901, warming zone knob under part # WB03X31900, and knob bezel under part # WB03X32182) our Parts department is available at 1-877-959-8688 and would be glad to assist. We hope that information helps - we're sure this brushed copper appearance will look great in your kitchen! We're happy to help with any other concerns or questions. All the best! -Sarah@Café
The custom hardware that you're looking for is only available for our Cafe line of products. With this rangetop being apart of our Monogram line, you would not be able to use the Brushed Bronze knobs with it. We're sorry if this is disappointing. Still, we're happy that you asked! If you have any other questions in the future, please feel free to voice them. -Michael
A:AnswerHi! Thanks for reaching out. Café appliance's handles and knobs are made of anodized aluminum tube and e-coat zinc die cast material. They are tested for chemical resistance for any discoloration, abrasion resistance, and corrosion resistance. Hope this is helpful! All the best. -Michael@Cafe
A:AnswerHello. We appreciate your interest in these attractive brushed copper knobs, and are glad to advise. If you purchase the knobs through our Parts Department, we allow unused parts to be returned for credit within 30 days from the date we shipped the part from our warehouse. Between 31 and 90 days, the part can be returned for a $15 restocking fee. After 90 days, we cannot accept a return. We also cannot accept used parts – if you use or attempt to install the part, it cannot be returned. Regarding the availability of the accessories in model number CXCE1HKPMCU, they are currently out of stock through our Parts Department; we do not yet have a time frame for when they will be available, and regret any inconvenience that may cause. Our Parts Department can be contacted at 1-877-959-8688 if you need to check on that in the future. If you purchase the accessories through a dealer, you would need to check with them directly regarding their Returns policy and current availability. We hope this information is helpful, and are glad to assist with any other concerns or questions. Best wishes! -Sarah@Café
A:AnswerHello, thank you for your question and interest in these gorgeous control knobs! These particular ones, however, are not the correct part for your cooktop. The correct Brushed Copper knobs for your cooktop are part number CXCG1K0PMCU. We hope this helps! Please don't hesitate to reach out with any further questions or concerns you may have. -Chris@Café
We appreciate you reaching out and asking about these great looking knobs. These knobs are only made to fit select cafe model electric cooktops. They will not fit with the GE model you provided. If you need further assistance, feel free to reach out to us anytime. Take care. Mike@Cafe
A:AnswerHello Nice - Thank you for your question; we are happy to help! These knobs do not have shafts, they fit over the shaft for the switch that sticks out of the cooktop. They would fit what you describe as a "double flat" shaft. Thanks for checking! Olga@Cafe
A:AnswerHi Mabel888 - Thanks for choosing Cafe and welcome to the family! Cafe Cooktops are available in Stainless Steel, Black, Matte Black and Flagstone Gray. We suggest Café™ 36" Knob-Control Electric Cooktop CEP70363MS2 with optional Brushed Copper Knob Kit CXCE1HKPMCU (sold separately). Keep in touch at cafeappliances.com. Sue