HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 12GB Memory - 1TB HDD + 128GB SSD - Natural Silver

Two of the keys already popped off and I couldn't get them back on. Tried using the live chat with zero help on how to get it fixed. It is a brand new laptop! Have to rate poor quality for that and poor value for something that falls apart after less than a month.

Fantastic. Great for the new Zoom environment. Old laptop wasn't keeping up, needed to do classes online. This machine does that and does it fantastically.

An amazing computer..... glad i bought it. great graphics super fast and amazing quality

I've tried several other brands of computers, and always ended up disappointed. About 25 years ago I decided that I was going to stop taking chances and spend my money on something I knew would be reliable, so I buy only HP computers. This one is pretty freaking awesome. Tons of storage on the hard drive and solid state drive. Touch screen, great audio from the speakers, the display is bright and sharp. I have purchased two of these computers for my kids, and now I want another one for myself.

I love the feel of the keyboard and the graphics of my new laptop! The keys are perfectly comfortable and I don't have the issue of the touchpad trying to move the cursor to a different place like I have with previous keyboards on laptops. The 15.6" screen has the appearance of a 17" or larger screen and the images are very clear. I'm very happy with this laptop.

I bought this with no review in sight so I was a little scared lol I’m glad I was able to purchase this during Black Friday, super helpful to my bank account! I picked it up, curbside pick up & I haven’t had a problem since. I had a TOSHIBA laptop for about 7/8 years & it was just time to upgrade. Fast start up, long battery life & I LOVE the keys (all the computers are starting to mimic MacBooks now -__-) & my numeric pad. It’s not loud & I can do plenty of things at once record voiceover work, surf the web etc.

This is a decent laptop, however the keyboard lettering doesn’t have enough contrast for use by a person with vision issues who needs to see the keyboard. So, I had to ding this review to 4-stars because this laptop keyboard is gray-on-silver (poor contrast) and it’s not backlit. Be aware that if you need to return, you’ll need to return the full ‘bundle’ you purchased to get a full refund. We returned to the store in GJ, CO. Our in-store Customer Service return experience deserves more than 5 stars. Many thanks for your excellent customer service.

So far all is well, I am missing backlit keys though. many times I have wished for them. My last computer had them and didn't realize how much I relied on them at times. especially in the dark. Otherwise the computer has performed as expected...the only reason for the 4 star is that of not having backlit keys.