Premium priced, but very low quality appliances. Knowing what I know now, I would NEVER buy another Kitchenaid appliance. We purchased a stainless steel wall oven and microwave combination for a new house that was finished in August 2017. Model number is KOCE500ESS05. The oven does NOT HOLD the temperature. This has been reported hundreds (possibly thousands) of times on the internet. The company has NOT FIXED a known issue with the oven. Now, we have a unit that we purchased for thousands of dollars that is a little over a year old that will need hundreds of dollars in repairs. Kitchenaid is NOT what it used to be. When I called to report the problem, it was answered by Whirlpool. I should note that I also purchased a very expensive Maytag washing machine for my house which also has major problems. Stay away from KitchenAid, Maytag, and Whirlpool. You will pay a premium price for substandard appliances.

This was newly installed in my remodeled kitchen and it's very smart looking. I have to admit, I've only used the microwave so far. I like the glide rack in the oven and wish all the racks were like that, the other 2 are a little stiff. I've already removed 1 of the 3 racks. The unit came with a temperature probe, a crisper for micro and a steamer bowl. I think I will cook a whole chicken before Thanksgiving as I'm a little nervous making Thanksgiving dinner in a new oven. It's large inside. I love the color. At first I didn't care for the stainless steel bar handles but they really make it look like a professional oven.

Loving it so far! Years ago when I purchased my last built in unit, I was wishing to find a "microwave"/"convection" upper, and regular oven/with convection option lower, unfortunately they weren't made then. So you can imagine my surprise when it faulted and I came across this beauty. Now I can have the speed of convection on top, but also still have a microwave, and it's a Kitchen Aid! I love that I can be baking in the oven, and my kitchen does not heat up, this unit really self contains the heat. It baked a lovely Thanksgiving Turkey! There are only two negatives I can think of. 1. My husband think the microwave is a little shorter in height than our old one. 2. The touch pad is extremely sensitive. ...but is that really a negative?

Bought to replace a fifteen-year-old KitchenAid combination microwave and oven of the same size, this model exceeds its predecessor in ease of operation, usefulness of features, brightness of the display panel, and appealing design. The microwave comes with accessories that make it more versatile than simply heating frozen or leftover foods. The full-extension, easy glide rack in the oven reduces the chances of burns or spills. The heat is even, although the actual temperature seems to be a bit lower than the temperature set. Even though it fits in the same space, the new oven seems to be a bit deeper; cookie sheets fit in the oven more easily. Overall, it looks good and works well.

I've used this oven for a few days and am not in love with it, but I may need some time to adjust. My major complaint is the microwave is very noisy. The fan is awfully loud. It also doesn't seem to be powerful. If the suggested cooking time is 20-30 seconds, I have to do 40 seconds. Also, it automatically reduces the temperature that you set it at to adjust for convection cooking. I've found it doesn't adjust well. If I set the convection for 400, I want it to cook at 400, not decide for me that it will cook at 375...since it's wrong. The oven is super quiet, but I've notice food doesn't brown like it did In my last oven. I cooked chicken that was done but the chicken looked boiled after I baked it. Then I made a casserole, and again nothing was browned when it was done.

We absolutely love this oven/microwave combo. - allowed us to do a double-oven AND have a ceiling-height range hood - the oven is truly great. As an example, it makes the best french fries out of any oven we've owned - they're perfectly crispy in a way you only get from restaurants. - the microwave is such high quality, and the oven style pull-down microwave door is makes it feel very expensive The bottom line, this got us a microwave, double oven & convection-oven/toaster-oven all in one package. Would hands-down purchase again.

Had oven/micro combo installed. Using the microwave sounded like a jet engine so we called whirlpool (parent company) for warranty help. They asked if the item was a floor sample because it was from 2016. I said that I had purchased from Best Buy a week or so earlier (2/2019). I was going to have to jump through hoops for service. Called Best buy and they are bringing another one out but gave no assurances that I won't be as old as the other.

Product was delivered on time as promised. Very satisfied with product. Replaced exact same model after 13 years. Only complaint about new product is the microwave fan remains on even after the cooking is finished, until the door is opened. Therefore often you don't realize the cooking is finished without looking at the timer. But easy to get used to. Otherwise has convection cooking for both ovens. And can use the microwave as a standard oven as well. We were able to get a matched sale price with additional points from Best Buy credit card. Very satisfied for the price.