Poly - Voyager 4320 Wireless Noise Cancelling Stereo Headset with mic - Black

Headphones were great, noise canceling was really surprising as to I couldn't hear any background noise. On a scale of 1-10, I give these headphones a 10!

You’d think after 2+ years of working from home, I would have long jumped to the premium wireless headsets. I have been using a wired headset for all my Teams calls, but no longer. I’ve missed out on the flexibility of a wireless headset. I have used polycom VoIP phones and conference spyders and know they make a quality product. This headset is right up there with the rest of the product line. The eco-friendly packaging includes a carry case, a pre-paired bluetooth dongle, the headset, charge cables, and some instructions. The first time charge on this headset took about an hour and that lasted me about 3 days before I needed to recharge it, that was with mixed listening and conference use. How comfortable is it? Well, I did not take it off to readjust for my weekly 8 hour meeting. The weight of the headset is very well balanced, and you hardly feel it on your head. The pressure on your earlobes can be adjusted by adjusting the headband, but I found it was snug and not too hard on my ears. The soft touch materials on-ear headset feels right at home, with perfect pressure on your ears without feeling the fatigue. The audio quality is amazing, detailed highs and sufficient lows to make a full range well balanced experience. The dual noise canceling microphone is a pleasure to use and is clear on the recording. Not having a wire tether meant I found I enjoyed listening to my music on my off hours as a bluetooth headphone. The combination fo the weight, build quality and sound quality makes this a very useable day-to-day headset that wont leave you fatigued. The headset can be used several ways. The pre-paired bluetooth dongle makes syncing up this headset real easy. Plug in the USB dongle and turn on the headset, and you are ready to go. The headset also allows bluetooth pairing, and you may connect to a second device (a phone or computer) by setting the headset in pairing mode. Should you run out of battery, plugging in the included USB A/C to C cable will allow you to use the headset in tether mode as a wired headset and still allow for charging. Sadly the pictogram instructions provided in the quick start guide was a bit lacking in detail, so if you are lost like I was, you have to look up the online manual. The headset is Microsoft Teams certified, and the moment it was plugged into a USB port with the pre-paired dongle, the teams certification pops up. This allows you to engage teams by pressing the button in the center. The only downside for me on this headset is that the headset microphone is on the right. While it is flexible enough to be placed on your left ear and rotated into position, the headset has no way of flipping the left and right channels. For Teams and Zoom meetings this won't matter, but for music you would want to keep the right channel on the right ear. I also found it annoying that everytime I muted the microphone in Teams or Zoom, the device would say “Mute” and “Unmute” in spoken words. In conclusion, get one of these if you are working from home on a regular basis or need a headset for work. It is well worth it, and frankly I don't know why I did not get this earlier.

Having previously owned a Plantronics (they changed their name to Poly) headset, I was excited to try this device that is almost half the price. This unit doesn’t come with a docking station. There is a fabric bag to store the headset and it comes with a charging cable USB-A to USB-C and a USB-A to USB-C Adapter. Charging takes just under 2 hours and so far the charge has lasted about 2 ½ days of light use. It also comes with a BT-700 dongle for greater wireless range and faster connection. I had to use a USB 3.0 port for it to be recognized on my computer. Pairing to my cell phone was very easy. Turn on the power to the headset and then slide over to the Bluetooth icon and pair from your phone. It also shows the battery level of the headset. This headset isn’t compatible with my Poly work phone without the Voyager Office Base (sold separately). My preference is always a headset that covers both ears. Poly sells other headsets that just cover one ear if that is your preference. The fit is comfortable and is just tight enough over your ears. It feels sturdy but is still lightweight. Range was excellent with the BT-700. It goes downstairs, outside and down my driveway before static (on the other end) begins impairing the call. That is about 180 feet. When I exceeded the range by going another 100 feet, my caller couldn’t hear me but the call was still active when I came back into range. Noise cancelling is also excellent. My neighbor was mowing when I was testing the range and the caller could barely hear it – it was very loud to me. But other sounds like running water, the microwave and gusts of wind in the background are cancelled out. You can also move the boom up and down for better positioning. The mute button is located under the boom and the headset says “mute on” and “mute off.” I didn’t have to download the software to make that work but I did use the BT-700 dongle. Two devices can be connected at the same time and the headset remembers up to eight devices. For traveling, you will want something sturdier than the included fabric bag. My laptop case has a portion that I can use for my headset to keep it protected. This is a great headset with useful features at an affordable price. Highly recommended.