Questions & Answers

Q: QuestionDoes the 3 year accidental protection start after the manufacture warranty or at the date of purchase?

Asked 1 month ago by Anonymous.

This question was asked about the related product: 3-Year Accidental Geek Squad Protection

Q: QuestionMy new computer is not working. All front USB connections do not work.

Asked 4 months ago by JeffW.

This question was asked about the related product: 1-Year Accidental Geek Squad Protection

Q: Questionwhy does it say it comes with a 4060 but the reviews say it comes with a 3050

Asked 5 months ago by steven.

This question was asked about the related product: 1-Year Accidental Geek Squad Protection

• A:Answer Good question, but I don't know the answer. I can hardly wait to see the answer. I have Geek Squad coverage because I am not a Geek trained person. Right now I am struggling with an eero router with no manual, or at least not one in non-geek language and in a font that is for the visually impaired. I am shortly going to try installing a Ooma Telo which did come with a manual - readable and appears to be fairly simple, it will serve as my landline, again no Geek Squad assist. I sure miss my Geek Squad.

  Answered 5 months ago by BEEP

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Q: QuestionWill I get help with transferring files onto my new computer?

Asked 5 months ago by Wendy.

This question was asked about the related product: 3-Year Accidental Geek Squad Protection

Q: QuestionDoes this protection plan cover gaming keyboards and mice?

Asked 6 months ago by Anonymous.

This question was asked about the related product: 2-Year Accidental Geek Squad Protection

Q: QuestionDoes my protection plan cover the removal of viruses on my computer

Asked 8 months ago by Anonymous.

This question was asked about the related product: 3-Year Accidental Geek Squad Protection

• A:Answer they help fix your computer no matter what you got

  Answered 6 months ago by RobertS

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Q: QuestionIf my computer doesn’t work can i just return it and get refunded with the geeksquad thing

Asked 8 months ago by MEKHI.

This question was asked about the related product: 1-Year Accidental Geek Squad Protection

Q: QuestionIf I upgrade my ram to 32gb from 8gb or if geek squad does it will it void my 2yr warranty

Asked 1 year ago by Levi.

This question was asked about the related product: 1-Year Accidental Geek Squad Protection

• A:Answer This is always a gray area. Reading all the fine print and figuring out the terminology almost requires an engineering and lawyer background. If geek squad warranties their work and you got the time to demand service if they don't, let them do it. Personal view is send back to Lenovo and let them do. You can still be left with problems that even a lawyer can't fix. Read the warranty clauses, ram upgrades are sort of considered normal practice an you can do them. But if you mess it up. Break the motherboard and that could mean by by computer.

  Answered 10 months ago by Don123gamer

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Q: QuestionI got a new PC, says comes with Windows11. Tried to personalize display settings, says need to activate Windows. I retrieved the key from the bios, entered it. won't activate. Says hardware has changed, I didn't do anything. How do I active Window?

Asked 1 year ago by Mike.

This question was asked about the related product: 2-Year Accidental Geek Squad Protection

• A:Answer Refresh and check in the settings shouldn't be hard to active say how to when enitializing it.

  Answered 9 months ago by JesseLo

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Q: QuestionWith geek squad protection would it cover up if my desktop and pc monitor freeze up at any given time? I have to always turn off my my desktop with the power button instead of thru windows and I’m afraid it might mess up my pc.

Asked 1 year ago by Shawn6686.

This question was asked about the related product: 1-Year Accidental Geek Squad Protection

• A:Answer I thought that is part of the one year extra Greg Square duties/ am I wrong?

  Answered 10 months ago by RandolphT

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Q: QuestionWith the geek squad protection what happens if geek squad can't fix an issue do they replace the product?

Asked 1 year ago by Lori.

This question was asked about the related product: 3-Year Accidental Geek Squad Protection

• A:Answer yes they do and you get notified via text and email and phone calls awesome.

  Answered 1 year ago by DREAPERVerified Purchase

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Q: QuestionWill my pc warranty in best buy will cover the cost if technical support in best buy if they fix it or do a troubleshoot because i just got my pc yesterday and now it wont boot up my monitor, keyboard and mouse have no response (no problem in monitor)

Asked 1 year ago by KaiShion.

This question was asked about the related product: 3-Year Accidental Geek Squad Protection

• A:Answer only if you go to geek squad as long as that warranty is still active yes it will at lest it did for me

  Answered 1 year ago by TamaraE

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Q: QuestionIf I bought a prebuilt PC that came with a keyboard and mouse, does my 2 year warantee cover the keyboard and mouse for replacements as well?

Asked 2 years ago by WillowTree27.

This question was asked about the related product: 3-Year Accidental Geek Squad Protection

• A:Answer As long as it came with computer and you have coverage.

  Answered 1 year ago by PeterR

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Q: QuestionI have changed out allot of parts and have gotten it diagnosed at Microcenter because I had crashing on my desktop. I have changed out GPU, RAM, PowerSupply, SSD M.2, CMOS battery, allot of stuff so does that void the warranty on my computer.

Asked 2 years ago by Siethie.

This question was asked about the related product: 3-Year Accidental Geek Squad Protection

• A:Answer yes because the best buy answer the question

  Answered 2 years ago by AlexM

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Q: QuestionRecently my laptop speed and performance has drastically dropped. The performance issues started rather abruptly. Does the warranty for my laptop cover any troubleshooting or replacement of any potentially faulty components?

Asked 2 years ago by RyanBright.

This question was asked about the related product: 3-Year Accidental Geek Squad Protection

Q: QuestionMy car was stolen and I had the computer in the trunk on my way home from college. Is it covered?

Asked 2 years ago by Desktop.

This question was asked about the related product: 3-Year Accidental Geek Squad Protection

Q: QuestionDoes the GeekSquad warranty period start after the manufacturer's warranty? For example, iBuyPower PCs come with a 1-year manufacturer warranty. If I buy the 3-year GeekSquad warranty, do I get 4 years of protection?

Asked 2 years ago by Bestbuyw.

This question was asked about the related product: 3-Year Accidental Geek Squad Protection

• A:Answer Warranty starts the day of purchase.

  Answered 2 years ago by BrandonVerified Purchase

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Q: QuestionIs this warranty transferrable if computer is given or sold to someone else?

Asked 2 years ago by Anonymous.

This question was asked about the related product: 3-Year Accidental Geek Squad Protection

• A:Answer yes you have to call the 800 433 5778 number to geeksquad

  Answered 1 year ago by DREAPER

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Q: QuestionMy granddaughter’s PC was stolen. Is it possible to trace the PC and disable it from working? Thank you!

Asked 3 years ago by Lizzy1.

This question was asked about the related product: 3-Year Accidental Geek Squad Protection

• A:Answer No, sorry...

  Answered 2 years ago by Marky

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