“I bought a Fossil Q Venture, Gen. 2 with this plan but I saw that the website says they no longer sell the product. Does this mean I wouldn't be able to get a replacement of the same model if I wanted to use the plan to replace it? It's scratched up now.”
Answer This Question
1-1 of 1 Answer
Hello KRQS – If the covered product is no longer available, and yours is not repairable, we would attempt to find a comparable product for you. Please note that under the Terms & Conditions of the plan, available at www.geeksquad.com/terms, scratches are considered a cosmetic defect and would not qualify for service or replacement.
Sorry, there was a problem. Please try again later.