“How do you know if your 2 year protection plan is still good ? I have a Xbox one X and the fan is extremely loud . Not sure if that is a eligible reason to return .”
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You can check whether your 2-year Geek Squad Protection Plan is still active by signing in to your Best Buy account and viewing your protection plans. An extremely loud Xbox One X fan may qualify if it indicates a covered hardware failure, depending on your plan’s terms. For assistance, call 1-800-433-5778 or visit a Best Buy store to have your coverage and repair options checked. Official Geek Squad Protection FAQ.
Sorry, there was a problem. Please try again later.Hi there. Thank you for your great question! I'm sorry to hear you're having some fan issues with the Xbox. There are several ways to go about checking if the plan is still active. The quickest way will be checking on your own through your Best Buy account. Whether on your phone or computer, check your "Service Plans & Subscriptions" on your Best Buy profile. That'll tell you all the details for your Xbox's protection. You can also contact your local Best Buy store or us at (800) GEEK-SQUAD or (800) 433-5778 if you need further help.
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