“Does this cover the item being lost due to a faulty clasp? It came undone and was lost within a week of purchase.”

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• This is a tricky problem, because a lot of protection plans don't cover items "lost or stolen", but the reason for the loss of the item was a defect in the item. I would contact Best Buy directly to attempt to resolve the issue.

  Answered by awg4321 5 years ago

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• If u bought the protection plan and have everything but the part lost...I'm pretty sure it's covered. If not, u should call the manufacturer.

  Answered by Kimberly7211 7 years ago

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• I don’t think so

  Answered by Kizzie 7 years ago

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• From what I was told in store when I asked what it covered they told me it covered pretty much everything but lost or stolen

  Answered by Wayway 7 years ago

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• It doesn't cover lost things but since it was faulty I can't help you because I don't know. Hopefully I answered your question.

  Answered by Nikhil 7 years ago

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