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Name: 2-Year Accidental Geek Squad Protection
Brand: Geek Squad®
SKU: 5801800
Price: 39.99 USD
Rating: 4.6 (11776 reviews)

2-Year Accidental Geek Squad Protection

SKU:: 5801800

User rating, 4.6 out of 5 stars with 11776 reviews.

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QuestionWhen purchasing the accidental geek squad protection, are there any registration steps, or is it active as soon as the laptop is picked up.
Asked 8 years ago by ChrisG.
- Answer It's active as soon as you pay for it. They use your information in their system that you provided when you purchased your item and the protection plan.
  Answered 8 years ago by JayP
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QuestionI let my brother borrow my 7 month old computer and when I got it back found he had fallen asleep with a lit cigarette, the screen closed on it and I now have a damaged screen and keyboard. Will my accidental coverage warranty cover this?
Asked 6 years ago by ladyspaniels.
This question was asked about the related product: 3-Year Accidental Geek Squad Protection
- Answer I don't get it. A cat chewing through a cord is covered, but dropping a cigarette on the keyboard isn't?
  Answered 5 years ago by Greg
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QuestionI recently made a purchase as a gift and included the 2-year accidental protection. I am listed on the warranty and not the person who is getting the gift. I do not live near the person so how can they receive help if they are not listed.
Asked 8 years ago by WarrantyTransfer.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer From what I was told, the store honors the replacements even when products are given to someone as gifts or in similar situations. Regardless of owner, product has its warranty.
  Answered 7 years ago by Estefaniat23
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QuestionDoes this cover if laptop is stolen?
Asked 5 years ago by Anonymous.
This question was asked about the related product: 1-Year Accidental Geek Squad Protection
- Answer Hi there. Thank you for your question! At this time, the Geek Squad Protection on laptops does not cover a loss or theft on the unit. If you have any further questions or concerns, please let us know!
  Answered 5 years ago by GeekSquadSupport
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QuestionHow do i access the help today?
Asked 8 years ago by MAB.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer Call the 1800 number (18004335778)
  I would recommend:
  - Monthly Geek Squad Protection
    Not Yet Reviewed
  Answered 8 years ago by Phillip
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QuestionIf you bought a computer with the 3-year protection plan and want to open the computer so you can clean the fans, could i do it without breaking the warranty?
Asked 5 years ago by Angelopolis.
- Answer Hi there. Thanks for reaching out to us about this! It's more-so an issue with the manufacturer if they see it's been messed with. But you should be just fine to take off the panel to blow the fans out. I hope this helps. If you have any further questions, feel free to reach out again!
  Answered 5 years ago by GeekSquadSupport
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QuestionI accidentally dropped water on my laptop, it is not switching on now. I have insurance from Greek squad. It will cover right?
Asked 5 years ago by Mahesh.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer Yes, accidental damage is covered. I spilled coffee on my laptop. I took it into Best Buy and the Geek Squad determined that the laptop could not be repaired. I now have a brand new laptop. I previously had only one year of coverage on my laptop. I now have two years of coverage on my new laptop. Accidents do happen and I like having the extra year of coverage.
  Answered 5 years ago by GTgrad
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QuestionCan I pay for repairs to my Laptop with my Best Buy credit card?
Asked 3 years ago by Gerry.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer Yes
  Answered 3 years ago by Cowboy
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Questioncan i bring in my gaming ibuypower desktop if i have 2 year accidental geek squad protection would you guys replace it with the same model or would you guys try to fix it
Asked 4 years ago by luis.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer We will fixed it if it doesn't work before we give you a new one.
  Answered 4 years ago by Daniel
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QuestionHi, I was wondering if the 1-Year Accidental Geek Squad Protection Plan covers any technical issues? While using the laptop, the screen slowly started to blackout and now it doesn't turn on at all.
Asked 4 years ago by Vanessa.
This question was asked about the related product: 1-Year Accidental Geek Squad Protection
- Answer You may still be covered under the manufacturers warranty if you’re within a certain period; otherwise it’s my understanding that you can use the accident protection for that.
  Answered 4 years ago by Saltwaterstorm
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QuestionWhat doesn't it cover??
Asked 7 years ago by sandman.
This question was asked about the related product: 1-Year Accidental Geek Squad Protection
- Answer I would have to say to where its so damaged they cant even tell it was a laptop or computer like throwing it in the back of a tree shredder lol . No seriously if its damaged to the point they can not see a serial # or tell it is what you say it is . But I have seen they replace laptops that have been run over by a car tire . So their pretty accepting at certain stores (the certain stores part sucks but some city's and stores just have horrible customer service and you may have to get cooperate involved ) Hope this helps
  Answered 7 years ago by cjs3120
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QuestionIf something is spilled on the keyboard & nothing seems to be wrong aside from sticky keys, can there be anything done to clean/replace keys?
Asked 4 years ago by MyName.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer Yes!!! Turn your computer upside down like a reversed "V" and place in front of a fan. Buy air in a can and it should clear the gunk away, assuming you didn't fry your motherboard or hard drive, after 3-5 days. Also, a verrrrry lightly moist paper towel can also help when the PC is turned off, but remember...water and electronics don't mix well.
  Answered 4 years ago by Oso8680
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QuestionThe picture shows a glass of tea spilled on the laptop. Is Liquid Damage REALLY covered?
Asked 5 years ago by AntiochRick.
This question was asked about the related product: 3-Year Accidental Geek Squad Protection
- Answer Hi there. Thank you for your awesome question! It absolutely is! Your laptop is covered by accidental damage including drops, spills, etc. I hope this helps. Please let us know if you have any more questions.
  Answered 5 years ago by GeekSquadSupport
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QuestionDoes Geeksquad loan out laptops if you bring your broken one in to be fixed?
Asked 3 years ago by Resa.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer Yes, in most cases they do. However, it's best to check with a Geek Squad representative first to make sure one is available at your location.
  Answered 11 months ago by Jonathan
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QuestionWill this plan give you a loaner laptop while the old one is being fixed
Asked 4 years ago by Rob.
This question was asked about the related product: 3-Year Accidental Geek Squad Protection
- Answer The plan is a joke and their service is even more of a joke. All they want is to take your money for zero service in return. I went up to the tech desk in Brick NJ with a cracked screen. I told him “unfortunately it was a guy instead of a tech woman” that I bought the highest most expensive plan. He punches in my phone number and at first tells me I don’t exist in the system. Finally he finds me in the system and says it’s fully covered. I was persistent. Then he tells me there’s no sense in fixing the laptop because it would take 4 weeks to get it back. I ask about a screen protector and they tell me there is no such thing. Then they sell me a case for my laptop that doesn’t fit. Best Buts is a clown show!!
  Answered 3 years ago by Happystudent
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QuestionMy son had his laptop charging and our puppy got a hold of the charging cord while it was still charging the laptop which caused the laptop to crack open from the bottom of the screen where it holds the screen and keyboard. Will ADH cover it?
Asked 5 years ago by AnaMG.
This question was asked about the related product: 1-Year Accidental Geek Squad Protection
- Answer Hi there. Thank you for your question! Your Accidental Geek Squad Protection should be able to cover this no problem. We'd recommend creating an appointment in your local Best Buy's Geek Squad to have us take a look and likely ship it out for repair. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
  Answered 5 years ago by GeekSquadSupport
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QuestionI went the URL to find the coverage 3 yr plan on laptop actually provides and no specifics stated, just a list of multiple plans for many appliances but nothing specific to the laptop I recently purchased. What does this $59/month for 3 yrs cover?
Asked 6 years ago by HateDell.
- Answer Thanks for showing interest in our 3- Year Accidental Geek Squad Protection. This plan includes features like Accidental Damage from Handling (ADH), 24/7 support, One-time battery replacement, No Lemon policy, Normal wear and tear, Power surge protection, Pixel repair, and burn-in coverage and lastly full parts and labor. If you have any more questions, feel free to reach out to your local Best Buy location where they can provide more information about plans.
  Answered 6 years ago by GeekSquadSupport
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QuestionDoes this cover "accidents" such as spills, drops, etc. as the title implies?
Asked 8 years ago by jpcall.
This question was asked about the related product: 1-Year Accidental Geek Squad Protection
- Answer Yes it does
  Answered 8 years ago by FreshStartCreditRecove
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Questionwhen does the extended warranty begin? The day after manufacturer's warranty ends or as soon as it's purchased?
Asked 2 years ago by dogmom.
This question was asked about the related product: 3-Year Accidental Geek Squad Protection
- Answer I understand that it starts immediately, if you are talking about the one that replaces it for any reason, like dropping, spills, etc. The manufacture's warrantly should cover bad parts, etc. The Geek Squad should be your best place to get the "real" scoop though.
  Answered 2 years ago by Anonymous
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QuestionMy USB ports went out on my laptop. How do I go about scheduling service? Do I just bring it in? Also, how long does it usually take to get it back? Thank you.
Asked 3 years ago by Sgregg.
- Answer Just bring it in..no appointment needed.....the length of time is around 2..3 weeks
  Answered 3 years ago by Bigboyjay22
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Questions & Answers

2-Year Accidental Geek Squad Protection

Q: QuestionWhen purchasing the accidental geek squad protection, are there any registration steps, or is it active as soon as the laptop is picked up.

Q: QuestionI let my brother borrow my 7 month old computer and when I got it back found he had fallen asleep with a lit cigarette, the screen closed on it and I now have a damaged screen and keyboard. Will my accidental coverage warranty cover this?

Q: QuestionI recently made a purchase as a gift and included the 2-year accidental protection. I am listed on the warranty and not the person who is getting the gift. I do not live near the person so how can they receive help if they are not listed.

Q: QuestionDoes this cover if laptop is stolen?

Q: QuestionHow do i access the help today?

Q: QuestionIf you bought a computer with the 3-year protection plan and want to open the computer so you can clean the fans, could i do it without breaking the warranty?

Q: QuestionI accidentally dropped water on my laptop, it is not switching on now. I have insurance from Greek squad. It will cover right?

Q: QuestionCan I pay for repairs to my Laptop with my Best Buy credit card?

Q: Questioncan i bring in my gaming ibuypower desktop if i have 2 year accidental geek squad protection would you guys replace it with the same model or would you guys try to fix it

Q: QuestionHi, I was wondering if the 1-Year Accidental Geek Squad Protection Plan covers any technical issues? While using the laptop, the screen slowly started to blackout and now it doesn't turn on at all.

Q: QuestionWhat doesn't it cover??

Q: QuestionIf something is spilled on the keyboard & nothing seems to be wrong aside from sticky keys, can there be anything done to clean/replace keys?

Q: QuestionThe picture shows a glass of tea spilled on the laptop. Is Liquid Damage REALLY covered?

Q: QuestionDoes Geeksquad loan out laptops if you bring your broken one in to be fixed?

Q: QuestionWill this plan give you a loaner laptop while the old one is being fixed

Q: QuestionMy son had his laptop charging and our puppy got a hold of the charging cord while it was still charging the laptop which caused the laptop to crack open from the bottom of the screen where it holds the screen and keyboard. Will ADH cover it?

Q: QuestionI went the URL to find the coverage 3 yr plan on laptop actually provides and no specifics stated, just a list of multiple plans for many appliances but nothing specific to the laptop I recently purchased. What does this $59/month for 3 yrs cover?

Q: QuestionDoes this cover "accidents" such as spills, drops, etc. as the title implies?

Q: Questionwhen does the extended warranty begin? The day after manufacturer's warranty ends or as soon as it's purchased?

Q: QuestionMy USB ports went out on my laptop. How do I go about scheduling service? Do I just bring it in? Also, how long does it usually take to get it back? Thank you.

Best-selling Geek Squad Computer & Tablet Warranties

QuestionWhen purchasing the accidental geek squad protection, are there any registration steps, or is it active as soon as the laptop is picked up.

QuestionI let my brother borrow my 7 month old computer and when I got it back found he had fallen asleep with a lit cigarette, the screen closed on it and I now have a damaged screen and keyboard. Will my accidental coverage warranty cover this?

QuestionI recently made a purchase as a gift and included the 2-year accidental protection. I am listed on the warranty and not the person who is getting the gift. I do not live near the person so how can they receive help if they are not listed.

QuestionDoes this cover if laptop is stolen?

QuestionHow do i access the help today?

QuestionIf you bought a computer with the 3-year protection plan and want to open the computer so you can clean the fans, could i do it without breaking the warranty?

QuestionI accidentally dropped water on my laptop, it is not switching on now. I have insurance from Greek squad. It will cover right?

QuestionCan I pay for repairs to my Laptop with my Best Buy credit card?

Questioncan i bring in my gaming ibuypower desktop if i have 2 year accidental geek squad protection would you guys replace it with the same model or would you guys try to fix it

QuestionHi, I was wondering if the 1-Year Accidental Geek Squad Protection Plan covers any technical issues? While using the laptop, the screen slowly started to blackout and now it doesn't turn on at all.

QuestionWhat doesn't it cover??

QuestionIf something is spilled on the keyboard & nothing seems to be wrong aside from sticky keys, can there be anything done to clean/replace keys?

QuestionThe picture shows a glass of tea spilled on the laptop. Is Liquid Damage REALLY covered?

QuestionDoes Geeksquad loan out laptops if you bring your broken one in to be fixed?

QuestionWill this plan give you a loaner laptop while the old one is being fixed

QuestionMy son had his laptop charging and our puppy got a hold of the charging cord while it was still charging the laptop which caused the laptop to crack open from the bottom of the screen where it holds the screen and keyboard. Will ADH cover it?

QuestionI went the URL to find the coverage 3 yr plan on laptop actually provides and no specifics stated, just a list of multiple plans for many appliances but nothing specific to the laptop I recently purchased. What does this $59/month for 3 yrs cover?

QuestionDoes this cover "accidents" such as spills, drops, etc. as the title implies?

Questionwhen does the extended warranty begin? The day after manufacturer's warranty ends or as soon as it's purchased?

QuestionMy USB ports went out on my laptop. How do I go about scheduling service? Do I just bring it in? Also, how long does it usually take to get it back? Thank you.