“Does the plan cover problems with the battery? I bought a 2020 Motorola Moto G smartphone from Best Buy in November 2020 and now the phone's battery won't take a charge plus it's gotten larger and I didn't purchase a plan in November 2020.”
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I purchased the same phone around the same time and haven't had a batter problem yet so I'm thinking maybe yours is not set up to conserve your battery. I'm thinking the Geek Squad should be able to cover on this but it's worth contacting them.
Sorry, there was a problem. Please try again later.If you didn’t buy a plan from Best Buy, you could try the factory warranty.
Sorry, there was a problem. Please try again later.@Tommygunnz the manufacturer's warranty on my 2020 Motorola Moto G Power smartphone which I purchased new from @BestBuy.com on November 14, 2020 had already expired when problems with my 2020 Motorola Moto G Power smartphone's battery first developed earlier this year. Has anyone bought a Motorola phone directly from Motorola because lately I cannot speak to anyone at my local Best Buy store or the two other stores in my area. All of my calls to Best Buy since #COVID19 began in early 2020 have been routed to a national call center which is why I'm seriously considering buying this new Motorola phone directly from Motorola instead of Best Buy. StevoB 08/29/22
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