Questions & Answers

Q: QuestionIs the plan an extension of the manufacturer's warranty?

• A:Answer This plan enhances and extends your manufacturer warranty and gives you peace of mind if your product isn't working properly.

Q: QuestionWhat is the plan's validity period?

• A:Answer The plan's validity period is 24 months.

Q: QuestionWhat happens if the gaming software fails due to an issue covered by the plan but not by the manufacturer?

• A:Answer If your gaming software fails due to a covered issue, Geek Squad will replace the product if available or reimburse you.

Q: QuestionWish World of Outlaws Dirt Racing was on ps 5

Asked 1 month ago by Acuff181.

Q: QuestionThe protection plan was added to a pre-ordered video game by mistake. It will be too much of a hassle to cancel and reorder it. Will this protection plan cover scratches causing the game to be unplayable?

Asked 4 years ago by Nuzz.

This question was asked about the related product: 2-Year Geek Squad Product Replacement

• A:Answer Yes

  Answered 8 months ago by chefrichard1

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Q: Questionwill this work for xbox one s? is this a disk (not the electronic version)?

Asked 4 years ago by Anonymous.

This question was asked about the related product: 2-Year Geek Squad Product Replacement

• A:Answer Only if it works for Xbox One

  Answered 8 months ago by chefrichard1

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Q: QuestionIs there anything I need to do once the game comes in and how does the two year replacement work. Will I receive something in the mail on the two year replacement

Asked 5 years ago by Thebombpressurecooker.

This question was asked about the related product: 2-Year Geek Squad Product Replacement

• A:Answer If there is a problem with an item, call geek squad and they can try to fix it. If they don’t they’ll replace your item. No charge

  Answered 8 months ago by chefrichard1Verified Purchase

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Q: QuestionWhy does this appear on my pre order receipt when I never purchased it or agreed to have it? If I do not remove it will I be charged for this service, despite never approving it for purchase?

Asked 4 years ago by James.

This question was asked about the related product: 2-Year Geek Squad Product Replacement

• A:Answer Ask geek squad

  Answered 8 months ago by chefrichard1Verified Purchase

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