“I received the Sony WH1000XM4 as a gift last year with a 2 year protection plan. After using them for a while now, I still find them uncomfortable and was wondering if it is possible to exchange them for another headset under the protection plan.”

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• you have an option to get the value of the purchase back in a gift card

  Answered by nekololi 2 years ago

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• Not with the Product Protection Plan, but if you have this Product Replacement Plan, you can get a gift card for its worth, if you have the original receipt or account.

  Answered by MrFish 3 years ago

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