A:Answer A dark band at the top of your TV screen is usually caused by a backlight issue, panel defect, or a connection problem inside the TV.
Before assuming it’s hardware, try these quick fixes:
Power cycle the TV (unplug it for 1–2 minutes, then plug it back in)
Check different inputs (HDMI, streaming apps) to rule out a source issue
Reset picture settings or perform a factory reset
If the dark band is still there on all inputs, it’s most likely a hardware issue such as a failing backlight or screen panel. Unfortunately, this typically requires professional repair or panel replacement.
If your TV is still under warranty or you have Geek Squad Protection, I recommend contacting support for repair or replacement options.
