A:AnswerAs per the overview: If your TV won’t turn on because of a power surge, we'll fix it. If there's a power surge or fluctuation that damages your product, we'll make things right. This includes a surge caused by a lightning strike. If your screen has bad pixels or a shadow image, we'll correct it. If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your picture looking like new. Accidental damage is NOT covered. Always call and explain the issue if it is within two years or purchase. She should take care of this issue for you as it seems to be related to a power issue and not the screen.
A:AnswerThere is an option on mine unnder sound that says bluetooth and optical, or tv speakers and bluetooth, or optical and bluetooth, just look a little deeper in your sound settings, i know i hooked up my daughter's cochlear implants that are bluetooth and have the tv speakers going as well, if all else fails call LG support or youtube it, Hope that helps and good luck!
A:AnswerNo, software issues done by the vendor are not covered by BB protection plans.
UNLESS you decide to return the product for a functional and update device.
You need to reach out to the TV manufacturer and report the issue and request a service technician or phone support.
A:AnswerSO simple - you can just call the Best Buy toll free number and they will walk through how to take care of this, you can do it online, and if you know the phone number to your store you can actually call them (please understand wait times as with pretty much any company now).
I think I should get a job a Best Buy, lol!!
A:Answerit's up to the discretion of the manager to allow this. usually, it's fewer days. However, you can just say you want to try out the product first, then when you feel comfortable buying the protection plan, you can return with your satisfaction and buy it.
A:AnswerMore likely no, but you can ask away and hope for the best. they can cover things like ghost lines, green screen use to a magnet next to the tv. something similar in that area. I hope you can get it to fix!
