“Have a concern with my Samsung 55 tv with a 5 yr plan. Geek squad is coming out to check out. Do I have to remove from wall for them to check out?”
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No...they don't come out to check the TV. In my case I simply told them about the grid lines showing up in the picture and they took action based on that alone. In both cases i was given back the total amount I spent on the tv which I then purchased a new TV. I was also allowed to keep the failing tv until the screens went totally black.
Sorry, there was a problem. Please try again later.Am sure they will be the ones to determine if need brought down
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