A:AnswerI always purchase the total Geek Squad protection as I find it more than worth the extra money. I can't say how many times I've needed them if only for explanation on how to do something specific. Also I have returned a tv and when they did not have the same model, they still replaced it with a better model
A:AnswerHi Tony. Thanks for reaching out about this! I'm sorry to hear about what happened! Our Geek Squad Protection will cover against power surges. We can definitely send someone out to take a look at see how to best resolve the issue. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi there. Thanks for taking time to connect with us about this. I'm sorry that you've been waiting so long to get this issue taken care of. We'd like to know more about what's going on so we can assist better. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerGo back to Best Buy and get the information. I personally keep all boxes for appliances for up to a year to make sure I have the information on the box and the box to take the appliance back to the store.
A:AnswerI contacted my Best Buy i bought my modem at. And they just offered me $30 off another modem. Like what? I paid for insurance and due to the circumstances i couldn’t get my modem replaced because of that.
A:AnswerThanks for your question, Langley! The Geek Squad Protection plan is separate from installation and/or mounting services. The plan will still cover the TV if it is mounted but the mounting service itself is a separate charge.
A:AnswerHi there. Thanks for your question! We'd have to know a little more about what happened or if this is a hypothetical. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerHi Rene. Thanks for getting in contact with us! I'm very sorry to hear about your Samsung dryer! It might cover it. We'd like to hear more and see if there's anything we can do before you make any decisions. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 to get started.
A:AnswerThe full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. If you have any questions about your plan or need any assistance with scheduling please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerIf you did not purchase a tv that was meant to be outside it voids your warranty keeping it outside. Regular TVs are not meant to be kept outside and will end up damaged in the long run whether you cover it or not. Humidity finds its way in regardless.
A:AnswerOur protection plans have an amazing array of benefits. For more insight into your uestion, you can view the full terms and conditions for your plan any time at www.geeksquad.com/termsconditions.
A:AnswerThat's a great question. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. When you're ready to schedule your service, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerThanks for taking the time to post your review. Geek Squad Protection plans extend and enhance the coverage beyond manufacturer warranties. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions.
A:AnswerThanks for uploading your review! While Geek Squad Protection for televisions would cover things such as malfunctioning internal components and dead pixels from the result of normal use, it wouldn’t cover accidental damage. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. There may be options available for repair, so for support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerThank you for inquiring about renewing your current Geek Squad Protection plan. As of Feb. 3, 2019, Best Buy is no longer renewing Geek Squad Protection plans for products sold at Best Buy. While we can’t renew your current Geek Squad Protection Plan at this time, protecting your products continues to be a smart decision. We are offering the Total Tech Support membership to support the tech in your home. Additional information about Total Tech Support can be reviewed at https://www.bestbuy.com/totaltechsupport.
