A:AnswerThanks for your question, Langley! The Geek Squad Protection plan is separate from installation and/or mounting services. The plan will still cover the TV if it is mounted but the mounting service itself is a separate charge.
A:AnswerHi Joe, thanks for your question. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. For questions and assistance with your exact Geek Squad plan please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi! Geek Squad Protection (GSP) is a great way to feel secure while using your tech. To see what is covered under your GSP plan, please visit https://www.bestbuy.com/services/plans/termsconditions. ^Jenni
A:AnswerThanks for taking the time to connect with us about this! It's an amazing choice to protect your TV, and we love hearing that you purchased Geek Squad Protection. Generally speaking, Geek Squad Protection will start the day of purchase. This is largely because Geek Squad Protection will cover issues the manufacturer's warranty may not. For all the details on this please see the terms and conditions of your plan. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions.
A:AnswerThanks for taking the time to post this here. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions.
A:AnswerTVs are not typically covered from a controller hitting the screen, but if you give us a call at (800) GEEK SQUAD which is (800) 433-5778 we'd be happy to review your specific coverage.
A:AnswerJust call the store and ask for a geek squad person and they will come out and survey the problem if they can fix it it will be repaired if not replace it with a new one .
A:Answerask questions before purchase to see what EXACTLY it covers. Best Buy and Geek does not cover tv and remotes. 5 months old remote stopped working. wont help.
A:AnswerWe are sorry to hear that your TV may have sustained some damage when moving it. Most Geek Squad Protection Plans will cover a variety of different things that may happen. That said, accidental damage is not generally covered on TVs. We would encourage you to review the terms and conditions of your plan to verify what is covered and what is not. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions.
A:AnswerGreat question! As we offer many different kinds of protection plans and the terms and conditions can vary depending on the plan, I recommend looking at your your plan specifically for more details on if we can provide a pro-rated refund if the plan that hasn't been used. You can view the details for your plan through our site here: https://www.bestbuy.com/usw/termsconditions/anonymous.
A:AnswerThanks for asking your question! Pups can be mischievous, so I can understand your position here. While Geek Squad Protection plans on laptops cover damage from pixel burn in and power surge repair, your cord being chewed through is not covered. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions.
A:AnswerWe appreciate you stopping in with your question. Many of our customers enjoy using apps on their televisions, and it sounds like you are no different! It looks like that app may be limited to specific devices, so I'd suggest reaching out to Verizon or Samsung, just to be sure. Links to their contact information are below.
https://www.samsung.com/us/support/
https://fios.verizon.com/contact-us.html
A:AnswerWhile Geek Squad Protection for televisions would cover things such as malfunctioning internal components and dead pixels from the result of normal use, it wouldn’t cover accidental damage from handling. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions.
A:AnswerThank you for taking the time to give your review. We’re fans of binge watching our favorite shows so we certainly understand wanting to get your TV fully operational again. While Geek Squad Protection for televisions would cover things such as malfunctioning internal components and dead pixels from the result of normal use, it wouldn’t cover accidental damage from handling. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions.
