How long does it usually take before you get an email? null

Question

NotHAPPY78 · Accepted Answer

It’s been 7 hours and order status only says just received. I will never buy another e-gift card from Best Buy this process should have only taken 1 hour to be delivered

CamGirl · Answer

I ordered mine 12 hours ago and have not received my e-gift cards yet.  Kinda frustrating since I have always received them within minutes in the past.

813Prod · Answer

Every time I’ve purchased a digital gift card, I usually receive the e-mail 30-45 minutes later.
My most recent purchase took about 12 hours, probably due to the high Black Friday demand. 
If you haven’t received your e-mail after 24 hours, contact customer service.

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Mine hasn’t come and it’s been about 15 hours. I confirmed my email and it just said that they received the order. Best Buy customer service sucks.

Melanie · Answer

I placed e-gift card order on 07/06/23 in the afternoon. 1 hour was the max hold time suggested and 1hr passed and nothing. I called customer support and they stated “they will expedite my order and I would receive the e-gift card in 3 hrs maximum. 3 hours passes and it’s now 10:38PM and absolutely nothing yet again. I called and was on hold for the second time and when I finally got through the associate hung up. Just wow! This is supposed to be for a birthday gift. They didn’t waste one second to withdraw the money from my account but you refuse to deliver the e-gift card I purchased ? How exactly does this work. I was already dreading the wait once I saw the multitude of horrible reviews here.

Answered by Melanie 2 years ago

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It's more than 18 hours and I haven't recevied yet

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I bought this last week and it has not been shipped until now. I called customer service 4 times and never solved the problem for me. Unlimited transfers.

Stillwaitingbruh · Answer

Kind of ridiculous waiting eons for a 3rd party simple internet transaction. Don’t purchase on the website it’ll be faster to walk to your nearest Best Buy.

LCidsTime · Answer

First time less than 1 hr.  4 days later after 10 hrs, I cancelled. What is wrong with you people?

Kiki · Answer

Haven't get my email delivery after 24 hours, contacted bestbuy customer service they said they can't do anything on this as they already finished up on their side just need to wait for the vendor. Very disappointed.

Answered by Kiki 3 years ago

Justsalt · Answer

DO NOT BUY DIGITAL CARDS HERE!!!! People are told that it will be a 30 minute wait, but the only way to release your digital gift cards is by contacting support and waiting longer….I’m currently 16 hours deep and still no sign of the gift cards. There has not been a single positive thing in this experience and I’ll never use their online store again.

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It’s been two whole days and I still haven’t gotten my gift card

Anonymous · Answer

It took about an hour for all emails to be sent. Make sure that you confirm your email address or they won't send you the e-gift card.

Keith · Answer

It took more than 24 hours for me.

Keith · Answer

It took more than 24 hours to get the email

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It’s been 12 hours and I havnt received it… would not recommend buying from Best Buy terrible customer service

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2 hours ago 
Digital Download & Service Details
Waiting to be fulfilled
Still wating mail

Order Received
Info
We'll email you when it's ready.

BestBuyBullShit · Answer

This site sucks taking too long for a dxamn card

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I ordered my gift card almost 3 days ago and it still hasn't arrived. I contacted customer support twice and they said to just wait on the vender. Would not recommend and would probably never buy again.

DawgBBC · Answer

Best Buy sucks and will put a lock on your account for buying gift cards. They will not tell you this unless you CALL IN YOURSELF

PissedOff · Answer

Its been 4 weeks and i just got it delivered, very ticked about this, I would not recommend buying digital gift cards from bestbuy

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After 12 hours I'm still waiting. I will never do this again. Total incompetence

Nick · Answer

12 hours. Still nothing. I did this to save time. Its always taken minutes in the past. Don't sell it if you don't have it.

MeganH · Answer

26.5 hours and still going for me. Customer service doesnt care, at all. Dont do it!!

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I have not get my E gift card up till now since more than 8 hours now

Natalie · Answer

I have had to place 2 separate orders, as the first one was cancelled by their team and was advised to place a second order, which I should receive my email within 30 minutes. I am now almost 24 hours in on the second order, I just got off the phone with their "digital" department and was informed I had to wait until the 48 hour mark! This is freaking ridiculous and I WILL NEVER BUY ANOTHER ONE HERE! Everyone I have spoken to, at least 6 to 8 people have said I do apologize, I'm sorry, but not 1 has fixed this issue. Terrible.

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How long until I get my apple gift card via email been 2 hours since I ordered around 2 this morning
.

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Almost 12 h and no email

disgruntledbestbuy · Answer

they say "a few hours" but it can take weeks

Britt · Answer

You would think digital cards would be a quick/easy buy.. definitely should have went in store and bought actual cards if I would’ve known it was gonna take longer than 30 minutes.. it’s been 6 hours.. definitely do not recommend if your impatient or need it quick.

AmAnnoyed · Answer

Don’t ever buy a digital gift card from Best Buy. I purchased my $100 Amazon gift card 32 hours ago and still have yet to receive my email. I have spoken on the phone with customer service twice about the issue and was promised I would be receiving my email “within two hours.” That was over 12 hours ago. If I had known it was going to take this long, I would have just walked to my local Walmart and purchased it there. The items in my Amazon cart sold out and I don’t even want the gift card anymore.

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Too damm long

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Have not got my order over 12 hrs now

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It’s been two hours and I haven’t received my gift card email.

HenryDavis6006 · Answer

This caused my divorce, I was  purchasing a Xbox game pass for our son Timmy. For context me and my wife have been rocky for the few month leading up to Timmy's birthday, She had caught me looking up some very non Christian videos online, and lets just say she has had me in a "belt" ever since. I've been sleeping in the garage for months next to my motorcycle, sometimes its gets so cold at night, i turn it on and hold it as if it was my wife. Anyhow, I order the gift card a day before Timmy's and it took 30 hours to send a  DIGITAL GIFT CARD. I went the whole day looking like a bad father who hadn't gotten their kid a birthday gift. I tried to tell my wife that I had order the gift card last night in my makeshift bed in our garage, but she simply didn't believed me. She took out her whip and hit me and ordered me to leave,  Timmy was left crying at the sight of it. I'm writing this in the vents of my old house. I tried selling my motorcycle in order to afford a new apartment but with this housing  market I can't. Sometimes I sneak out of the vents and eat my ex wife's food. It keeps me going, Anyways my word of advice, don't order gift card from best buy.

frustratedstudent · Answer

I am a US student currently studying abroad, and I haven't been able to use my Best Buy credit card enough because I am not back in the US often. I've missed bridal showers, baby showers, funerals, birthdays, graduations, etc. and typically send people gift cards digitally, which feels impersonal at times. I saw that I could buy digital gift cards at Best Buy and thought, "This is going to be the perfect way for me to buy gifts and also keep my card open for my laptop purchase in September when I'm back home for the first time in a year!" I go ahead and buy multiple gift cards, thinking they'll arrive in an hour. I also create cute personal collages to send out that say, "gift on its way! Look out!", since sometimes people miss these emails or they go to spam. Fast forward to now, 10 hours later, I'm still staring at the same screen as everyone else here (when usually my digital gift cards are sent within an hour from other vendors).  I am shaking my head right now because I *always* read reviews and didn't think I needed to do this for Gift. Cards. !!!! C'mon, Best Buy, seriously, guys? Let's get a better system going here for this. I'm so thankful that I didn't send the "on it's way" email cause how embarrassing would that have been? I'm so nervous this will take days or weeks now. At that rate, I could've just bought the cards when I'm back!

DontBuyDigitalGiftCsrd · Answer

It will take days. They will immediately take your money, however you won’t receive the actual code emailed to you for several days.  They will tell you within a couple hours max but that isn’t true. If you don’t believe me take time to read all of the comments and research other people’s experiences and opinions regarding digital gift cards

WORSTBUY · Answer

It's been 52 hours. Still nothing.

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Don't ordee at all, this site genuinely sucks. 4 hours no email

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Broo best buy sucks how im suppose to get a refund and they sending it through a e gift card & ONLY sent me a receipt but not the actual 2 e gift cards they OWE ME. And it’s not even a joke anymore I’ve been stressing over a computer a bought a whole 2 weeks. And I have yet to get a refund since it was never delivered and now the refund I payed CASH is sent through a e card are you serious?! I rather get my cash through the mail as a check then this dumb e card thing. Playing with my time and MONEY.

RosaR · Answer

The first time I got it within minutes. My most recent one is taking hours it's been 7hours and I still haven't received it

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4 days no email lol

CaroS · Answer

Bought a card 12 hrs ago. It used totake k 30-60 min to get the code. I was told when I called earlier, it can take 2 days to finish the process!! Last time I bought a card at Best Buy.

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Much longer than it should in the fiscal year of 2025.
I would confidently make your purchase elsewhere.
Do not shop at Best Buy. I never will ever again.

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You suck the dick

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I love how Best Buy is trying to make us figure out an answer to a problem we can’t solve I ordered 2 digital gift cards from them at 8:10 am when all of my other options failed and it’s currently 10:00 pm and I have not gotten codes for either I needed them before 4 to give to family and friends but I still have not gotten the fix your system best buy

anon · Answer

Still waiting, 12+ hours later. Online customer support just said to wait it out, that it "tends to be" between 1-2hrs, even though I contacted them 10hrs after it should have been delivered. Then calling customer support got no extra information. Just that it should appear in 24-48hrs. Seriously defeats the purpose of a digital gift card.
Waste of time, won't ever make that mistake again.

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Same issue in 2023. SHould be resolved by this time

DinardoS · Answer

i order a card and hasn't shown up

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Ordered digital card how long

Kirs · Answer

It has been 24 hours. Till now i didn't receive e-gift cards to my email. Its really very very slow and long time.

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I still have not received mine after 3 days. No emails on anything.

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NEVER ORDER FROM BEST BUY especially if its a digital card cause they FKN lie. Its been 13 FKN hours and still no Fkn email with my digital card. No response from agents and their chat is a piece of sht that never works. 
I HOPE BEST BUY GOES UNDER AND NEVER RECOVERS!!

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This is cr@zu I just bought a digital card and it’s been 15hours and no sign of the card this is hard man..yall just doing bad business if you don’t have the card then don’t sell none!

Ant1 · Answer

its been abt 6 hours wasted waiting for this. DO NOT BUY NO TYPE OF GIFT CARD FROM HERE. Just horrible

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How long does it take for a digital delivery of a card

Raakii · Answer

It takes ages to get a gift card from this Best Buy.They cannot process a simple online transaction which takes 2 minute. Been waiting for a day,I will force these folks to take it back if this goes not arrive soon.Waste of time!

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Ya just ordered mine over 10 hours ago havnt received this

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i ordered mine an hour ago and still nothing like thought i was the only one with this problem

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It been 24 hours now and haven’t gotten mine I will never use Best Buy again

feelslikeworstbuy · Answer

Take the other answers seriously, Best Buy takes ages to email digital cards.

It took a full day for them to send me my code. I've bought another one now to see if anything has changed, and sure enough I'm still waiting the next day.

Just use a different store like Target or Walmart and get it in a few minutes as you'd expect. Or, save yourself a day and go to a real store.

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3 years

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Does it normally takes more than 6 hours?

Bbbad · Answer

How long does it take for best buy to send e gift to email address

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What's the max salde of credit card best buy

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7 maybe 7.5.

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Gift card email delivered

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Delivery by email

Yesh5247 · Answer

It took me about 10 minutes for the Apple gift to arrive in my email inbox. All the instructions were clear in the email.

Deebo · Answer

Within the hour

“How long does it usually take before you get an email?”

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