“Why is it that HP rep has answered almost all questions except the repeated question that the base does not match the picture? Sometimes aesthetics are a big part of a purchase. I would really like the answer to this question so I can avoid a return after”
Answer This Question
1-1 of 1 Answer
The model number of the computer in the photo is 27-DP0180 which is HP product # 9ED75AA. If you hold the CTRL & ALT keys on your PC and press the S key, the system should display the product #. If your computer displays a different product # then that is the reason.
Sorry, there was a problem. Please try again later.