“I was installing my new HP Deskjet 4155 All in one printer and I have accidentally installed the ink cartridges in backwards. If I cannot get them out, does this plan cover me receiving a new printer?”
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Unfortunately no the plan only covers hardware or software defect not user error but try calling the vendor HP has a gr3at staff that are willing to help or even negotiate a deal on replacement unit hope this helped
Sorry, there was a problem. Please try again later.Hi Megan. Thanks for reaching out to us about this. If it damaged the internals from the cartridges being backwards, it may not be able to cover the printer. But we'll absolutely do what we can to take care of it.
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