I bought a 2 year geek sqad plan for LG microwave. Its barely over a year. Microwave not heating the food at all. Sparking and making loud noises at times. What should I do? null

Question

kchines · Accepted Answer

If you purchased the LG NeoChef 0.9 Cu Ft.Compact Microwave, return it to Best Buy and choose another brand. I’ve had two of these with similar problems you described specifically the sparks and I will not buy another one of the LG models. Best Buy was very good with both returns (I had the extended coverage as well). I honestly think this is a known problem and I’m surprised there is not.a recall on this model.

Hope this helps.

Cledis · Answer

Call geek squad or take it back

robinpaulhood · Answer

Bring back to store. They use
Cash Register to find out who you are
& Information. If your legit,
They'll process you, For new
Exchange.

Gonzo · Answer

Call them so you can bring it in for an exchange.

BQW18 · Answer

Return it to your Best Buy for replacement under the terms of your plan.

Antwash · Answer

A similar issue occurred with my LG microwave after 5 months of usage. By all means, call your local Best Buy or the Geek Squad number on the contract papers, if applicable. Best Buy normally repairs, replaces or refunds (Best Buy gift card) as long as the issue is within the warranty terms. The exchange experience is hassle free and relatively quick. This is a popular microwave and Best Buy is normally sold out of them. In my case, they refunded the sale, another microwave brand was purchased, and I, the customer was happy to take home a replacement for my wife.

Answered by Antwash 2 years ago

“I bought a 2 year geek sqad plan for LG microwave. Its barely over a year. Microwave not heating the food at all. Sparking and making loud noises at times. What should I do?”

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