Questions & Answers

Q: QuestionWhat happens if my device needs repair?

• A:Answer AppleCare+ for AirPods extends your coverage with additional service and post-purchase support.

Q: QuestionIs there a deductible for using this plan?

• A:Answer Each incident of accidental damage is subject to a service fee, plus applicable tax.

Q: Questionis the 4 year extended warranty original 1 year warranty plus 4 for a total of 5

Asked 4 years ago by Ross.

This question was asked about the related product: 4-Year Standard Geek Squad Protection

• A:Answer No. It is 1 year manufacturer warranty then 3 year geek squad warranty. Learning this as I now am having repair issues.

  Answered 4 years ago by RhinoVerified Purchase

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Q: QuestionWhere may I get a copy of my 4-year Geek Squad Protection?

Asked 8 years ago by halmorr.

This question was asked about the related product: 4-Year Standard Geek Squad Protection

• A:Answer You can download a copy of it, here: https://www-ssl.bestbuy.com/usw/termsconditions/anonymous?CMP=fbss

  Answered 8 years ago by FeyBBY

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Q: QuestionDoes the 4-year warranty transfer to a new owner if I sell the device?

Asked 3 weeks ago by LarryG55.

This question was asked about the related product: 4-Year Standard Geek Squad Protection

Q: QuestionWhy is Best buy so dishonest and unknowledgeable about their products. Why did a sales man at Best buy in soquel lie to me and said he was the manager... One of several lies he told me. ....why, why did he basically rip me off. Why?

Asked 6 months ago by KirkO.

This question was asked about the related product: 4-Year Standard Geek Squad Protection

Q: QuestionWhat does this cover on a turntable stylus?

Asked 6 months ago by FiberousHaiku.

This question was asked about the related product: 4-Year Standard Geek Squad Protection

Q: QuestionIf I where to buy a monitor with the warranty on it and it where to break would I get a full refund or would I have to pay a certain amount.

Asked 1 year ago by Billy.

This question was asked about the related product: 4-Year Standard Geek Squad Protection

Q: QuestionCan anyone recommend 5.1 speakers for this receiver that are around $600 or less? I am new to the audio world. lol

Asked 2 years ago by Tony.

This question was asked about the related product: 4-Year Standard Geek Squad Protection

• A:Answer I seen Monoprice HT-35 speakers they are great affordable and easy to connect another brand of compact speakers is Acoustic Audio you have to piece it together everything sold separately but i have this on an Atmos system sounds great.

  Answered 2 years ago by elliott78212Verified Purchase

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Q: QuestionHow do I get a copy of the 4 ye geek squad warranty?

Asked 2 years ago by Anonymous.

This question was asked about the related product: 4-Year Standard Geek Squad Protection

• A:Answer If you have a computer with an email account they will email you with the protection plan.

  Answered 2 years ago by Canon

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Q: Questionhow to get replacement for headphones with geek squad protection plan

Asked 3 years ago by Anonymous.

This question was asked about the related product: 4-Year Standard Geek Squad Protection

• A:Answer For most headphones, you can simply walk up to the register in the store and have them exchange it. Some headphones do have differing procedures though, so I would ask customer service in-store.

  Answered 2 years ago by EchoVerified Purchase

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Q: QuestionNobody said a perfect answer why you should buy this product. All i read were 5 star comments about warranties By Geeks. I want To Know if this Is an HD TV Receiver whicproduce High Definition Pictures

Asked 5 years ago by Pepe.

This question was asked about the related product: 4-Year Standard Geek Squad Protection

• A:Answer Geek squad offers a protection plan specific to your item. So if you purchased an HD unit, the protection plan will cover that unit.

  Answered 3 years ago by DP62

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Q: QuestionI bought a Martin Logan Motion Vision X sound bar but it did not come with a remote. Can I order I remote control for it.

Asked 5 years ago by dzung.

• A:Answer Hi there. Thanks for your question. We may be able to help out with this. We'd recommend getting in contact with your local Best Buy to see how we can help. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionI purchased an extended warranty on a gift I bought and would like to transfer it over to the person that got the gift- can I do that?, or can they just use the warranty under my name?

Asked 7 years ago by vickie.

This question was asked about the related product: 2-Year Standard Geek Squad Protection

• A:Answer Yes, when I sold my house, I was able to transfer the extended warranty on all the appliances in my kitchen to the new owner. They just need to have a rewards account so it can transfer.

  Answered 3 years ago by Arthur

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Q: QuestionI'm looking to verify my Geek Squad coverage with the serial number of the equipment purchased. My order says the Geek Squad extended warranty is "activated", but I've never registered anything. How do I verify the particular item purchased is protected?

Asked 7 years ago by jfh2210.

This question was asked about the related product: 4-Year Standard Geek Squad Protection

• A:Answer Call geeksquad tell them you've got a warranty on it and give them the serial number them take it from there

  Answered 4 years ago by Mike

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Q: QuestionMy Extended warranty is replacing my Denon receiver. Yay! I finally have a warranty which I used. Q: Will this warranty cover my replacement or do I have to get another warranty?

Asked 3 years ago by SoccerDad.

This question was asked about the related product: 4-Year Standard Geek Squad Protection

• A:Answer Ask them

  Answered 3 years ago by TomRay110

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Q: QuestionNo explaining is given to AV1, AV2,and AV3 RCA connectors on the back of my YAMAHA RX-V385 AV receiver. Are these connectors for input from old DVD, tape recorders players also? Just bought this AV receiver from BestBuy,

Asked 4 years ago by Rich.

This question was asked about the related product: 4-Year Standard Geek Squad Protection

• A:Answer Yes you can connect any input to the rca connectors from a device that has rca output.

  Answered 4 years ago by Hifonic12

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Q: QuestionDoes the GSP cover accidental damage from handling?

Asked 5 years ago by CC614.

This question was asked about the related product: 4-Year Standard Geek Squad Protection

• A:Answer Hi there. Thanks for your question. We are unsure of the product you're referring to. We'd like to know more about what's going on so we can help out. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.

  Answered 5 years ago by GeekSquadSupport

  
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