“If I were to need a replacement and the item is not in stock at your store, can I get a gift card for a purchase in the future instead?”

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• Hi there. Thank you for your awesome question! Basically what we do is swap out the product for the same thing if it's in stock. If it's not, we give you a gift card for what you paid and that can go towards maybe a different model (like a different Xbox controller than what you had) or an entirely different purchase. I hope this helps. If you have any questions, please connect with your local Best Buy store. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered by GeekSquadSupport 5 years ago

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• Yes

  Answered by AlexCgo7 2 years ago

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• Sometimes they’ll do that or they’ll just tell you to get something of equal value

  Answered by Meni 2 years ago

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