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Make sure the color coded wires are plugged into proper color matched socket on back of receiver. Make sure the wireless speakers were synced prpoerly to receiver. If it still doesn't work you might have to return it due to being defective.
Sorry, there was a problem. Please try again later.You can go into the settings and do a speaker test. It sends plain white noise to each speaker in sequence so you can here if they are all working. If that works then surround sound is working. It would then depend on the signal going through the receiver. If you are playing a Blu Ray then you should get surround!
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