Questions & Answers

Name: 5-Year Accidental Geek Squad Protection
Brand: Geek Squad®
SKU: 6384334
Price: 179.99 USD
Availability: InStock
Rating: 4.7 (3325 reviews)

5-Year Accidental Geek Squad Protection

SKU:: 6384334

User rating, 4.7 out of 5 stars with 3325 reviews.

See Details

Show only Answered Questions

Include AI Generated Q&A

Page Showing 1-20 of 31 questions

Ask a Question

QuestionHow long does the protection plan last?
- Answer The protection plan provides coverage for 36 months.
This question and answer was generated by AI based on customer and product data.
QuestionWhat kind of damage does this protection cover?
- Answer This protection covers accidental damage.
This question and answer was generated by AI based on customer and product data.
QuestionWhat happens if the vacuum breaks down due to normal wear and tear?
- Answer AppleCare+ extends your technical support and repair coverage for iPad and Apple Pencil.
This question and answer was generated by AI based on customer and product data.
QuestionDoes this protection plan enhance the manufacturer's warranty?
- Answer This Geek Squad Protection plan enhances your manufacturer warranty and covers you for accidental damage.
This question and answer was generated by AI based on customer and product data.
Questionhow do I register my product 5 year warranty
Asked 4 years ago by Warrantydyson.
This question was asked about the related product: 5-Year Accidental Geek Squad Protection
- Answer Thanks for your question. The product is registered with the Geek Squad Protection at time of purchase. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions.
  Answered 4 years ago by GeekSquadSupport
  Answer this question
QuestionI purchased warranty for Dyson vacuum April 2020. My vacuum just stopped working. Called Dyson since its new and was replaced with different model. what happens with this Geek Squad I purchased for 3 yrs when something gos wrong with new one ?
Asked 4 years ago by Anna.
This question was asked about the related product: 3-Year Accidental Geek Squad Protection
- Answer Hi Anna. Thanks for your great question! First, hopefully nothing goes wrong! But if something happened, we would look at replacement more than likely. In some cases, a repair is possible. I hope this helps out. If you have any specific questions, please let us know and we'd be happy to help out.
  Answered 4 years ago by GeekSquadSupport
  Answer this question
QuestionWHEN DO THE THREE YEARS BEGIN?
Asked 5 years ago by Anonymous.
This question was asked about the related product: 3-Year Accidental Geek Squad Protection
- Answer Thank you for writing to us! Geek Squad Protection typically begins the day of purchase, which offers additional coverage to any manufacturer warranty, and often extends beyond it depending on the term limits. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions.
  Answered 5 years ago by GeekSquadSupport
  Answer this question
QuestionMy First-generation Dyson Outsize quit working Got in touch with Dyson Part No. 970424-01 Replacement main body & cyclone for your Dyson vacuum cleaner OUT OF STOCK Will my Geek Squad plan replace my vacuum in store?
Asked 1 year ago by s.
This question was asked about the related product: 5-Year Accidental Geek Squad Protection
- Answer Yes they will I was very surprised when my Dyson broke I called Best Buy they replaced it no questions after almost 4 yrs
  Answered 1 year ago by Debbie07
  Answer this question
QuestionDo I have to have the box in order to have my cordless vacuum checked incase it needs to be replaced? I need the middle long bar (or tube not sure what it'scalled) it's loose from the part the where it gets adapted to the trash dispenser.
Asked 4 years ago by Brandon.
- Answer You do not need a box.
  Answered 3 years ago by Bharat
  Answer this question
QuestionIs the Brava mop covered by this?
Asked 4 years ago by Jo.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer I bought the extra warranty on both the Roomba vaccumn and the Braava mop. Yes..... Since I purchased thru Best Buy, I went for the ease with the protection
  Answered 4 years ago by MartiS
  Answer this question
Questioni recently bought a dyson vacuum that i am about to return, i also paid for the 5 yr accidental protection for this item. how do i get a refund for the cost of the 5 year geek squad protection?
Asked 5 hours ago by Obruni.
This question was asked about the related product: 5-Year Accidental Geek Squad Protection
Answer This Question
QuestionHave protection plan, vac no longer works or made, given BB gift card towards a new one. But card is not in amount I paid for the original one? Should it have been?
Asked 6 months ago by Jimbo.
This question was asked about the related product: 5-Year Accidental Geek Squad Protection
- Answer Your store credit should be the total of what you originally paid for the vacuum itself plus tax but minus the amount you paid for the extended warranty.
  Answered 2 months ago by Mary
  Answer this question
QuestionI bought a Brava mop-Roomba less than 2 years ago. The device still under total tech coverage. The brava doesn't work efficiently anymore. I was charged for repair 50 dollars. I though total tech will fix free of charge, it's been done in the past. So???
Asked 11 months ago by Obrad.
This question was asked about the related product: 5-Year Accidental Geek Squad Protection
- Answer Should have been replaced.Take it back
  Answered 6 months ago by DeborahM
  Answer this question
QuestionDoes the protection plan for the dyson cordless cover the cord?
Asked 1 year ago by R2023.
This question was asked about the related product: 3-Year Accidental Geek Squad Protection
- Answer It covers the whole unit, even the cord.
  Answered 9 months ago by TronyaM
  Answer this question
QuestionI am already a total geek squad, I was told by geek squad associate that i am cover on anything I buy.
Asked 1 year ago by margaret.
This question was asked about the related product: 3-Year Accidental Geek Squad Protection
- Answer If you have Total Tech Support, this is a support plan that covers a lot of the in store services that Geek Squad provides. It will almost give you discounts on in home services. This is not a repair or replacement plan on your products.
  Answered 1 year ago by Brizzle
  Answer this question
QuestionMy Roomba is throwing errors constantly today. I've done everything it suggests, but still not working. I still have geek squad coverage. Can I just take it back for replacement or do I have to schedule repair?
Asked 1 year ago by Scw41.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer Different products can have different protocols so your best bet is to give a quick call to geek squad and see what is required to warranty the item in question.
  Answered 2 months ago by Mary
  Answer this question
QuestionI purchased a Tineco cordless vacuum along w/the 5 year geek squad protection which is still valid. The dust bin cover is broken and I am asking if you can replace the dust bin? If so, does the replacement bin invalidate the protection? Or still valid?
Asked 1 year ago by TinecoS12.
This question was asked about the related product: 5-Year Accidental Geek Squad Protection
- Answer Yes it would be replaced. The remainder of your warranty will still be valid.
  Answered 9 months ago by TronyaM
  Answer this question
QuestionDoes this protection cover theft?
Asked 2 years ago by Norma742.
This question was asked about the related product: 5-Year Accidental Geek Squad Protection
- Answer No
  Answered 1 year ago by LoveTech
  Answer this question
QuestionHow do I set up the warranty process for my vacuum that is not working properly?
Asked 2 years ago by playstory2.
This question was asked about the related product: 3-Year Accidental Geek Squad Protection
- Answer Be prepared to wait. Took them over 2 months to tell me they couldn't fix it and come back and set an appointment for them to tell me that.
  Answered 2 years ago by briand
  Answer this question
QuestionHow many times would this plan replace a defective vacuum over the coverage period? Numerous responses refer to details/terms being available online, but this specific plan (Accidental Geek Squad Protection) is absent from that page.
Asked 3 years ago by visorvet.
This question was asked about the related product: 5-Year Accidental Geek Squad Protection
- Answer It only replaces product one time. I used for a 3yr old Dyson, it was replaced no questions asked and I took plan out on the replacement. Worth the money due to product cost
  Answered 2 years ago by Luna
  Answer this question

Showing 1-20 of 31 questions

Questions & Answers

5-Year Accidental Geek Squad Protection

Q: QuestionHow long does the protection plan last?

Q: QuestionWhat kind of damage does this protection cover?

Q: QuestionWhat happens if the vacuum breaks down due to normal wear and tear?

Q: QuestionDoes this protection plan enhance the manufacturer's warranty?

Q: Questionhow do I register my product 5 year warranty

Q: QuestionI purchased warranty for Dyson vacuum April 2020. My vacuum just stopped working. Called Dyson since its new and was replaced with different model. what happens with this Geek Squad I purchased for 3 yrs when something gos wrong with new one ?

Q: QuestionWHEN DO THE THREE YEARS BEGIN?

Q: QuestionMy First-generation Dyson Outsize quit working Got in touch with Dyson Part No. 970424-01 Replacement main body & cyclone for your Dyson vacuum cleaner OUT OF STOCK Will my Geek Squad plan replace my vacuum in store?

Q: QuestionDo I have to have the box in order to have my cordless vacuum checked incase it needs to be replaced? I need the middle long bar (or tube not sure what it'scalled) it's loose from the part the where it gets adapted to the trash dispenser.

Q: QuestionIs the Brava mop covered by this?

Q: Questioni recently bought a dyson vacuum that i am about to return, i also paid for the 5 yr accidental protection for this item. how do i get a refund for the cost of the 5 year geek squad protection?

Q: QuestionHave protection plan, vac no longer works or made, given BB gift card towards a new one. But card is not in amount I paid for the original one? Should it have been?

Q: QuestionI bought a Brava mop-Roomba less than 2 years ago. The device still under total tech coverage. The brava doesn't work efficiently anymore. I was charged for repair 50 dollars. I though total tech will fix free of charge, it's been done in the past. So???

Q: QuestionDoes the protection plan for the dyson cordless cover the cord?

Q: QuestionI am already a total geek squad, I was told by geek squad associate that i am cover on anything I buy.

Q: QuestionMy Roomba is throwing errors constantly today. I've done everything it suggests, but still not working. I still have geek squad coverage. Can I just take it back for replacement or do I have to schedule repair?

Q: QuestionI purchased a Tineco cordless vacuum along w/the 5 year geek squad protection which is still valid. The dust bin cover is broken and I am asking if you can replace the dust bin? If so, does the replacement bin invalidate the protection? Or still valid?

Q: QuestionDoes this protection cover theft?

Q: QuestionHow do I set up the warranty process for my vacuum that is not working properly?

Q: QuestionHow many times would this plan replace a defective vacuum over the coverage period? Numerous responses refer to details/terms being available online, but this specific plan (Accidental Geek Squad Protection) is absent from that page.

QuestionHow long does the protection plan last?

QuestionWhat kind of damage does this protection cover?

QuestionWhat happens if the vacuum breaks down due to normal wear and tear?

QuestionDoes this protection plan enhance the manufacturer's warranty?

Questionhow do I register my product 5 year warranty

QuestionI purchased warranty for Dyson vacuum April 2020. My vacuum just stopped working. Called Dyson since its new and was replaced with different model. what happens with this Geek Squad I purchased for 3 yrs when something gos wrong with new one ?

QuestionWHEN DO THE THREE YEARS BEGIN?

QuestionMy First-generation Dyson Outsize quit working Got in touch with Dyson Part No. 970424-01 Replacement main body & cyclone for your Dyson vacuum cleaner OUT OF STOCK Will my Geek Squad plan replace my vacuum in store?

QuestionDo I have to have the box in order to have my cordless vacuum checked incase it needs to be replaced? I need the middle long bar (or tube not sure what it'scalled) it's loose from the part the where it gets adapted to the trash dispenser.

QuestionIs the Brava mop covered by this?

Questioni recently bought a dyson vacuum that i am about to return, i also paid for the 5 yr accidental protection for this item. how do i get a refund for the cost of the 5 year geek squad protection?

QuestionHave protection plan, vac no longer works or made, given BB gift card towards a new one. But card is not in amount I paid for the original one? Should it have been?

QuestionI bought a Brava mop-Roomba less than 2 years ago. The device still under total tech coverage. The brava doesn't work efficiently anymore. I was charged for repair 50 dollars. I though total tech will fix free of charge, it's been done in the past. So???

QuestionDoes the protection plan for the dyson cordless cover the cord?

QuestionI am already a total geek squad, I was told by geek squad associate that i am cover on anything I buy.

QuestionMy Roomba is throwing errors constantly today. I've done everything it suggests, but still not working. I still have geek squad coverage. Can I just take it back for replacement or do I have to schedule repair?

QuestionI purchased a Tineco cordless vacuum along w/the 5 year geek squad protection which is still valid. The dust bin cover is broken and I am asking if you can replace the dust bin? If so, does the replacement bin invalidate the protection? Or still valid?

QuestionDoes this protection cover theft?

QuestionHow do I set up the warranty process for my vacuum that is not working properly?

QuestionHow many times would this plan replace a defective vacuum over the coverage period? Numerous responses refer to details/terms being available online, but this specific plan (Accidental Geek Squad Protection) is absent from that page.