A:AnswerThey will try and repair it first and if that gets too costly they will replace it. I just had my GX series77” oled tv replaced after a failed repair with a G3 series77” oled tv. If they have to replace the whole front panel they will probably replace the tv depending on how much it costs. Hope that helps. Took awhile but all turned out great.
A:AnswerOrder the new TV while I was in bed with a broken hip TV arrived broken. I paid for the extra warranty. I called them. They said not a problem. Return our TV and we'll send you another TV I said cool. I return their TV well. My brother did that day. They refunded it to a gift card. That was thrown away. Nothing I could do about ithey laugh. Online manager and store manager would do nothing for me.
A:AnswerRight in the store at any geek squad. Show proof of purchase with the TV and all the accessories and they will get right to it. Nothing is better than Geek Squad and their warranties.
A:AnswerHope you didn't use a gift card to get it. That's what I did. They said they were sending me a new t. V. No I guess couldn't get it so they just put it back on the gift card. That's in the garbage tongue and then told me. Oh sorry, that's our policy. That's your policy. You didn't ask me. You just didn't have to told you. It was purchased on a gift card. I don't have a credit card. I'm not on that high level. On top of that, that was a present. Snow , I got a room , no tv hip so museum